Help & support
Or custom pricing transaction fees – tailored plan when you apply
$29.50 per month terminal rental fee
We’re helping healthcare evolve for tomorrow, with intelligent practice solutions to enable your healthcare business to work smarter.
That’s why we offer an end-to-end solution to enable digital payments and health claiming.
Smart Health is supported by one of Australia’s largest healthcare directory and appointment booking solutions.
Process payments and a wide range of health claims (Medicare1 and private health2) faster with the new wireless Smart Health terminal.
The Smart Health terminal can act as a standalone device to process health claims, or integrate with leading Practice Management Software (PMS)3 and making claiming easier than ever.
With our dedicated online portal Smart Health Hub, you'll be able to access transactions and reporting in near real time. Eligible customers can process scheme claims for WorkSafe Victoria4.
Industry first sign-on-glass technology allows you to digitally capture your patients’ consent for their health claims benefits to be paid. Declarations are securely stored in the CommBank Smart Health Hub - removing the need to physically store patient signatures.
Identify business opportunities and reduce practice administration, with the CommBank Smart Health Hub.
Your practice and staff will benefit from the simplicity of tracking and reconciling payments through the Smart Health Hub.
With advanced insights and analytics, the Smart Health Hub portal helps you make smarter decisions and improve productivity – allowing you to focus on what you do best, taking care of your patients.
You'll have access to Whitecoat5, one of Australia's leading healthcare directories.
Maximeyes was one of the first providers to adopt CommBank Smart Health, an end-to-end solution with digital payments and health claiming at its core.
CommBank partners with the National Disability Insurance Agency to build a new point of support channel to help make claiming accessible, fast and secure.
CommBank Smart Health is making it simpler and more convenient for healthcare providers and patients to make a wider range of claims.
Winner of the APAC Payment Excellence Award for most innovative merchant solution 20236
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our CommBank Smart Health Terms and Conditions (PDF), Financial Services Guide (PDF) and Operator and User Guides at our merchant support hub.
^ 1.1% covers Mastercard, Visa, AMEX, JCB, eftpos, and UnionPay transactions (additional costs may apply for all other cards). AMEX is subject to approval, available to eligible customers only. Eligibility criteria, terms and conditions apply. Please contact AMEX for more information on 1300 363 614, available weekdays 8am to 6pm Sydney time.
1 Medicare Easyclaim is a digital claiming channel that helps practices lodge Medicare bulk bill and patient claims. Diagnostic Imaging, Radiology and Pathology claims excluded.
2 Available Health funds are ACA, AAMI, AHM, Apia, Australian Unity, Bupa, CBHS, CBHS Corporate, CUA, Defence Health, ESH, Frank, GMHBA, HBF, Health Partners, HCF, HIF, Latrobe, Medibank Private, NIB, Peoplecare, Phoenix Health, Police Health, Qantas Assure, QCH, RT Health, Suncorp, Teachers Health, Territory Health, Teachers Union, Uni Health, Union Health, Westfund.
3 PMS Integration partners include BestPractice, Dental4Windows and Optomate.
4 This applies when the WorkSafe Victoria payment rules of a claim are fully met. In some cases claims may require further assessment. Eligible providers are Physiotherapy, Pharmacy and General Practitioner (GP) providers registered with WorkSafe Victoria.
5 Whitecoat was acquired by Commonwealth Bank of Australia in May 2021.
6 APAC Payment Excellence Award for most innovative merchant solution 2023. Presented October 2023. Evaluated and scored by judges in the Category Judge Panel.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. American Express is a trademark of American Express. Visa is a registered Trademark of Visa in the United States. JCB is a registered trademark of JCB International. Union Pay is a registered trademark of UnionPay International Co., Ltd. Eftpos is a registered trademark of eftpos Payments Australia Ltd. Verifone is a registered trademark of VeriFone Inc.