Help & support
Remove paperwork and speed up your workflow with instant1 claim approvals, next day settlement of approved claims and simple eligibility checks.
All your reporting is available in our online portal, Smart Health Hub, so you can easily view your transactions and reconciliation reports.
Eligible providers are Physiotherapy, Pharmacy, General Practitioner (GP), Acupuncture, Chiropractic, Counselling, Dietetic, Exercise Physiology, Naturopathy, Occupational Therapy, Optometry, Osteopathy, Podiatry, Psychology, Remedial Massage, Social Work and Speech Pathology providers registered with WorkSafe Victoria.
Get in touch with our dedicated Smart Health team. Call 1800 222 484 or email health.onboarding@cba.com.au.
CommBank Smart Health was the winner of the APAC Payment Excellence Award for most innovative merchant solution 20232
1 This applies when the WorkSafe Victoria payment rules of a claim are fully met. In some cases claims may require further assessment.
2 APAC Payment Excellence Award for most innovative merchant solution 2023. Presented October 2023. Evaluated and scored by judges in the Category Judge Panel.
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