Help & support
An explanation of the types of cookies we use and why.
Bank on the go with the CommBank app.
We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
Living and working
Relocating? Find tips on living and working in Australia and information about the bank accounts Australians are using every day.
International students
Moving to Australia to study? Find tips and information to help you quickly settle into your new life at university, giving you more time for the fun stuff. Plus, see which bank account is right for you.
Recently arrived in Australia?
Settle into your new country quickly – find all the information you need to know if you have just moved to Australia.
Moving countries and moving banks is always a big step. Find out more about banking in Australia and explore our migrant bank accounts designed for new arrivals.
If you are arriving in Australia in the next 14 days, or have arrived in Australia in the past 12 months.
You will need to provide your ID for verification within 20 days of opening your account or your account may automatically close. You can reapply at any CommBank branch.
You only will be able to deposit funds or make account transactions once you’ve verified your ID at a CommBank branch in Australia.
Moving to Australia? Then this interactive 360° Virtual Reality video is for you. We’ll virtually transport you to Australia so you can experience a CommBank branch and various Australian sights before you’ve even left home.
Moving to Australia? Then this interactive 360° Virtual Reality video is for you. We’ll virtually transport you to Australia so you can experience a CommBank branch and various Australian sights before you’ve even left home.
Use our budget planner calculator to help you budget for life in your new country.
Make moving to Australia easier with our moving to Australia checklist.
Sending money overseas? CommBank can make transferring money overseas fast, simple and secure.
We reward our CommBank customers with exclusive cashback offers and discounts from some of Australia’s most-loved brands.
Save on everyday purchases, mobile plans, and home internet, as well as other utilities.
CommBank customers receive exclusive deals on More mobile and nbn® plans2.
1 ASX 200 list Australia’s primary stock market index; "ASX 200 List (1 May 2019)"; The Commonwealth Bank of Australia Annual Report 2018
2 CommBank has an ownership interest in More. More and CommBank have entered into a strategic relationship agreement. More’s Terms and Conditions are available on the More website. For Terms & Conditions in relation to getting 3 months free on mobile plan fees or 3 months free on nbn® plan fees, see the CommBank More Mobile page and the CommBank More nbn page.
Accountholders will not be able to withdraw their funds or have full access to the CommBank app and Netbank until they have arrived in Australia and have been appropriately identified at a CBA branch. Full terms and conditions of the CommBank app are available on the app. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. NetBank access with NetCode SMS is required.
Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF 68KB). Full terms and conditions for the transaction and savings accounts (PDF 660KB) mentioned and Electronic Banking are available here or from any branch of the Commonwealth Bank.
