Learn how to enable and give others permission to view merchant reporting in CommBiz.
What you'll need
A CommBank EFTPOS terminal or eCommerce solution
Merchant reporting must first be requested by calling the CommBiz helpdesk on 13 2339 or merchant helpdesk on 1800 230 177
Enable merchant reporting
Log on to CommBiz. Select Admin, Service, then Receivable Reports. The View Service Receivables Report page will display
If merchant reporting has been requested, you’ll see it under Report Type. Select Edit
Select the box beside the Merchant Reporting, Save, then Confirm.
Give permission to view merchant reporting
Users with CommBiz defined roles are automatically able to view merchant reporting. Users with custom permissions need an Administrator to manually allow them to view merchant reporting.
To do this, select Admin then Users. Search for the user you want to give merchant reporting permission to
Select Edit then the Receivables Reports tab
Check the Enable box next to Merchant Reporting. Save, then Confirm.