Latest healthcare reports

2024 Patient Experience Insights Report

This report is based on a survey of 1,127 Australians, tracking their preferences and expectations when visiting general practitioners, medical specialists, dentists and allied health professionals. 

2024 Dental Insights Report

This report explores the responses to changing practice economics among 414 decision-makers from dental clinics across Australia. It provides insights to help practices navigate opportunities and challenges and inform decision-making.

2024 General Practioner (GP) Insights Report 

Based on the perspectives of 204 general practices across Australia, this report presents the findings, offers performance benchmarking by growth orientation and location of practice, and contains case studies of strategies in action.

2023 Pharmacy Insights Report

Talent shortages, opportunities for digital transformation and sustainable practices are just some unearthed in our new report in partnership with UTS.

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2022 CommBank Health & KPMG Healthy Options Report

Produced by KPMG in partnership with CommBank Health, this report explores the current end-to-end delivery of healthcare in Australia from the perspective of consumers and healthcare providers.

Trusted by healthcare businesses across Australia

For the latest research, actionable insights and expert views on the big issues facing businesses, visit Brighter Perspectives.

Kieser Australia

Learn how Kieser Australia combines science and health, and removes barriers to patient participation.

City Fertility

Learn how being digitally obsessed has helped City Fertility deliver a leading-edge experience catering to varied patient needs. 

Eastbound Medical Clinic

Learn how Eastbound Medical Clinic navigates finding the right balance between attending to patient care and running the practice efficiently and sustainably. 

Royal Adelaide Hospital loan raises bar on sustainability

Australia’s first sustainability loan demonstrates how smart financing can help drive Australia’s transition to a more sustainable future.

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Lime Health

Renee Kelly was driven to build her allied health business in Mildura, VIC to help address the needs of her community. Along the way, she's attracted highly skilled staff to the town and built rewarding career paths.

Cranbrook Medical

For practices like Naomi’s, the temporary inclusion of telehealth as a Medicare item is a major improvement to practice economics. She hopes it becomes permanent.

Why CommBank Health?

We combine specialist banking and digital solutions with market knowledge to help healthcare businesses and professionals focus on what matters. 

Expertise & dedicated support

Our network of Health Bankers are available to support your personal and business banking. Call 1800 222 484 (8am - 8pm on weekdays) or book a callback

Innovative banking solutions

Digital-first business banking and lending solutions designed to drive efficiencies and enhance your patients' experience. 

Industry insights

Access the latest sector-specific insights, reports, case studies and actionable business insights. 

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Things you should know

  • The publications on this page are published solely for information purposes. As they have been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice. Any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of each publications compilation, but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made.