Property investors share their unique journeys

For these savvy real-estate investors, playing the long game is the key to success, whether it’s a single property or an entire portfolio.

By Bek Day

  • Property investors Janine Mergler and Arjun Paliwal share their investing journeys, long-term goals and the lessons they’ve learnt along the way
  • CommBank senior home loan specialist Sarah Vesty’s top tips for investors

As more Australians look beyond super to secure their financial futures, investment properties are gaining appeal for long-term wealth building and immediate income opportunities. The Association of Super Funds of Australia estimates that only a third of Australians have enough super to retire comfortably, while rising property values have made real estate an attractive option for creating passive income. Here, we speak to two property investors with seemingly different strategies to uncover how they got started, what they look for and why the average Aussie may have more investing power than they think.

Janine Mergler 

Janine Mergler standing in front of a garden. Janine plans to eventually live in her Brisbane investment property.
  • Investment property: One apartment in Brisbane.
  • Long-term goal: “Put tenants in it now then retire and live there in 10 years.”
  • Best lesson: “Maintain a good relationship with your mortgage specialist so that you can bounce ideas off them and run different scenarios to be comfortable.”
Janine’s top tip: “Think long term and build good relationships.”

Janine Mergler has always loved the view from the top of her apartment building. “It has an amazing city outlook. But I couldn’t afford to go up that high when we first moved into the building so we bought on the ground floor, which was cheaper.”

In 2023, when an 11th floor flat with two bedrooms, two bathrooms and two car spaces went on sale, Mergler hatched a plan. “I knew it would attract more rent than my apartment,” she says, “so I crunched the numbers and realised I could buy it, put tenants in to help pay the mortgage and live there in 10 years.”

Janine says the process of buying was painless with the help of CommBank home loan specialist Lewis Fossey. “I can ring him and say, ‘I’m thinking about doing x, y or z’ or ‘How much do I need to do such and such?’ and he runs the numbers with me.”

The appeal of buying in a building she already lived in was twofold for Janine. “I knew the ins and outs of the block and also that the location meant I’d always have tenants.” To make things even simpler, she used the agency through which she bought the flat to manage the rental. “I really enjoyed dealing with them so it was a no-brainer.”

As for her long-term goals, Janine cites both capital growth and lifestyle appeal. “Property in the area was already rising and has continued to do so. It’s negatively geared but I’m okay with that because I believe there’s a lot of growth to be had long term.”

And while investing is a business decision, Janine has other values that also come into play. “The rental market is tough so if you have good tenants, be kind to them and build a long-term relationship.”

Arjun Paliwal

Arjun Paliwal sitting with a brick wall behind him. Arjun’s property portfolio is spread across states.
  • Investment properties: Sixteen, with the hope of adding four more by next financial year.
  • Long-term goal: “To break the generational chain.”
  • Best lesson: “Invest based on data instead of emotion, build a good team around you and have a $25,000 buffer per investment property for unforeseen events.”
Arjun’s top tip: “Be proactive about understanding the value and equity in your home and check in regularly with the market and your lender to find creative ways of setting up your products for maximum investing opportunities.”

Arjun Paliwal learnt his first lessons about property investing by listening to his father at the dinner table—but not in the way you might think. “My dad was a mechanic from a poor family in India and my mum worked in the home so he used to talk about the opportunities he’d missed. There were a lot of ‘I wish I’d done that’ statements.”

After growing up in public housing in New Zealand and then emigrating to Australia with his family, Arjun was determined to change the story he’d seen play out for generations before him. “I wanted to break the generational chains.”

Having started his career as a CommBank teller at 18 and working his way up to branch manager, Arjun was keen to grab the first rung on the property ladder.

 In 2015, Arjun, his wife and his parents pooled their money and bought a home in Sydney’s north-west. “It was a two-storey, four-bedroom, two-bathroom home and we all lived there.” A few years later, after keeping a close eye on the market and noting that the value of their home had significantly increased, Arjun decided to purchase an investment property using the equity they had built up. “It was an affordable home in Brisbane. I had been watching property prices around the country and realised the city was a growth area.”

Arjun credits much of his success to this “borderless investing” strategy. “A big feature of my portfolio is that it’s spread across states. For example, Brisbane and Adelaide are among the best performing capital cities over the past four years. I own properties in both those locations and bought them before the boom. In 2017, when the Sydney and Melbourne markets were declining, I invested in regional Tasmania, which doubled in value over the next four years.”

Leveraging all that he has learned, Arjun has now established an award-winning buyer’s agency and believes that the support of a good team is paramount. “I think the biggest obstacle for people is ‘paralysis analysis’—building a team around you gives you clarity about your goals.”

Tips for investors

CommBank senior home loan specialist Sarah Vesty’s best advice for investors.

Sarah Vesty on a street with trees behind. CommBank’s Sarah Vesty suggests engaging a home lending specialist.

Think holistically

“Rental income and capital growth can help sustain a passive income and build wealth but an investment property can help you access tax deductions, including interest charges, depreciation and rates.”

Get expert help

“Engage a home lending specialist for the pre-approval process. Negotiating prices and terms with vendors can be stressful so this may help determine what you can and can’t do. Once pre-approved, ask your lender for property reports with information such as rental yields and catchment areas."

Consider equity

“The equity held in a property is the difference between market value and the amount you owe on the home loan. You can use that equity as security for your next purchase. Using equity in existing properties can also help you avoid lenders' mortgage insurance and potentially provide better rates.”

For more information on CommBank’s home loans, plus tools, calculators and home buying guides, visit commbank.com.au/home-loans

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An earlier version of this article was published in Brighter magazine

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