CBA’s Global Markets sales and research score highly in Peter Lee 2021 client surveys

Commonwealth Bank of Australia (CBA) has achieved one of its best ever rankings in this year’s Peter Lee client survey of sales and research services for fixed income, FX and rates.

In high grade and semi-government bonds the bank ranked effectively equal 1st for market share, and 2nd in Relationship Strength Index (RSI). CBA’s ranking for quality of service in corporate bonds and FRNs rose to 2nd place from 4th. The bank also experienced a gain in market share for Asset Backed Securities and its highest market share for 9 years for Sovereign, Supranational and Agencies.

This year Peter Lee surveyed clients on ESG investing for the first time, and CBA ranked 2nd for most measures including preferred provider, investment opportunities and support.

CBA increased its market share in Institutional FX and earned its highest RSI score in 5 years. The bank’s ranking amongst the four majors for understanding and acting on clients’ needs rose from 4th to 2nd place, with its back-office ranked effectively equal 1^st. It moved to 2nd place for Corporate FX with the most active clients (FX turnover >$1bn pa, ranking vs major domestics) and earned its highest ever RSI. The bank was ranked 2nd for Corporate Rates market share and for most trusted advisor and is seen by clients to have the most competitive pricing.

The bank’s Global Economic & Markets Research team also achieved strong results and ranked 1st for Australian economic analysis and 2nd for relative value research and access to economists/strategists. The team also ranked 1st for Australian corporate bond research and 2nd for Australian asset backed securities research and trended positively across most of the FX research categories.

Commenting on the results CBA’s Acting Executive General Manager of Global Markets Chris McLachlan said: “These results are a testament to the strong execution of our Institutional Banking & Markets strategy of supporting our clients with economic recovery and energy transition. We are delighted that our focus on linking the capital requirements of companies with the needs of investors is reflected in strong rankings across the markets we cover.”