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Travel Insurance
To receive cover, including Overseas Medical cover#, before you leave Australia you must:
1. Spend at least $500 in a single transaction on your prepaid travel costs using your eligible credit card; and
2. Activate your travel insurance
You will also qualify if the $500 worth of prepaid travel costs is redeemed using CommBank Awards points. You will need to provide a copy of the letter/statement/email confirming the redemption.
You need to activate your insurance to receive comprehensive cover.
Overseas Medical cover, which includes overseas emergency medical assistance and hospital expenses and personal liability cover is automatically included.
Travel Money Card: If ordering online, allow at least five days for delivery. Delivery may take longer outside metropolitan areas, or due to postal delays.
If you activate an international travel insurance policy included with an eligible card or purchase a CBA Travel Insurance Policy, the insurance is provided by Zurich Australian Insurance Limited, ABN 13 000 296 640, AFS Licence Number 232507 through its agent Cover-More Insurance Services Pty Ltd ABN 95 003 114 145, AFSL 241713 (Cover-More) for Commonwealth Bank of Australia.
#For eligible credit cards, you will need spend at least $500 in a single transaction on your prepaid travel costs (e.g. the cost of your return overseas travel ticket, prepaid accommodation, cruise, travel or tour) by charging the cost for that trip on your eligible card account before leaving Australia and activate to receive any cover, including Overseas Medical cover. You will also qualify if the $500 worth of prepaid travel costs is redeemed using CommBank Awards points. You will need to provide a copy of the letter/statement/email confirming the redemption.
Restrictions, exclusions (including for pre-existing medical conditions and persons aged 80 years or over (for international travel insurance policy included with an eligible card) or persons aged 74 years or over (for CBA Travel Insurance), limits and excesses may apply to all insurances.
Before activating the international travel insurance included in your CommBank credit card please read the Credit Card Insurances Product Disclosure Statement and Information Booklet for more information.
Before activating the international travel insurance included in your World Debit Mastercard, please read the World Debit Mastercard insurances Product Disclosure Statement and Information Booklet (PDF) for more information.
Before making a decision on CBA Travel Insurance, refer to the relevant CBA Travel Insurance Product Disclosure Statement for full conditions. We (CBA) do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase a policy, we (CBA) receive a commission which is a percentage of your premium.
The target market for this product will be found within the product’s Target Market Determination, available here.
110% back in Travel Credits applies to Eligible CommBank Yello Homeowner and Everyday Plus customers who use their eligible CommBank retail or business credit or debit card, StepPay card or Travel Money Card on a flight or hotel booking via the Travel Booking website. Offer can be withdrawn at any time without notice.
10% back in Travel Credits applies to the booking amount you pay for excluding any Awards points or Travel Credits redeemed. Travel Credits will be applied to your Travel Booking Wallet within 5-7 business days of your booking and have a 2 year expiry from the booking transaction date. Expiry dates can be viewed in your Wallet & Offers page of the Travel Booking website. When redeeming Travel Credits, the entire value of your Travel Credit Wallet will be applied to pay for all or a portion of the booking amount in a single transaction. If the booking amount is less than the total value of your Travel Credits, the remaining balance will remain in your wallet for future use. If you cancel or the supplier cancels the flight or hotel booking for any reason, the 10% back in Travel Credits will be forfeited.
In the event that you no longer have at least one CommBank retail or business credit or debit card, StepPay card or Travel Money Card, you will forfeit all your Travel Credits. For full terms and conditions go to Travel Booking.hopper.com/terms
2 For full terms and conditions on the features provided by Hopper, visit travelbooking.hopper.com/terms
*All travel products and offers from Travel Bookings are subject to availability and can only be booked by eligible CommBank cardholders.
Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers. CommBank Awards customers can choose to use all or part or all of their Awards points for payment of their booking.
CommBank will receive a portion of the revenue generated from the Travel Booking platform
Travel Credits are a form of payment issued by Travel Booking that you can use on future purchases on the Travel Booking site. Travel Credits are issued in specific scenarios, such as when you receive the Auto Price Drop benefit or Best Price Guarantee. Travel Credits will be applied to your Travel Booking Wallet within 5-7 business days of your booking and have a 2-year expiry from the booking transaction date. Expiry dates can be viewed in your Wallet & Offers page of the Travel Booking website. When redeeming Travel Credits, the entire value of your Travel Credit Wallet will be applied to pay for all or a portion of the booking amount in a single transaction. If the booking amount is less than the total value of your Travel Credits, the remaining balance will remain in your wallet for future use. Travel Credits are not transferable or exchangeable for cash. In the event that you no longer have at least one CommBank debit card, credit card, StepPay or Travel Money Card account, you will forfeit all your Travel Credits. For full terms and conditions go to travelbooking.hopper.com/terms
*** Eligible cards comprise of active CommBank retail or business credit and debit cards, StepPay card or Travel Money Cards.
