Help & support
On Monday 12 February 2024, Avanteos Investments Limited (AIL) hosted the Annual Members’ Meeting for the 2023 financial year.
AIL (referred to as Colonial First State or CFS) is the Trustee for Essential Super and the issuer of interests in Essential Super.
The meeting was held online and was open to Essential Super members. Attendees heard from our Board and Executive Team about what we’ve achieved over the 2023 financial year, what we’re focusing on moving forward and what this means for members. It was also an opportunity for members to ask questions of our team.
If you couldn’t make the event, don’t worry. The video recording, transcript, minutes and Q&As are available via CFS Annual Members’ Meeting page (this link will take you to the CFS website).
Avanteos Investments Limited is the Trustee of Essential Super. For more information about the Trustee and management of Essential Super visit Trustee and Fund Documents on the Trustee’s website.
Each investment option is made up of a variety of individual investments, known as holdings. View the specific holdings for each investment option.
In addition to being able to submit forms online, you are now able to submit certain forms using electronic signatures – this means you won’t need to print a form and sign it with a pen. It’s one way we’re trying to make things a little easier. To submit forms online, you will need to register for NetBank.
Find out more about Protecting your Super and Putting Members’ Interests First
These are the Insurer’s claims documents needed to lodge a claim on your insurance cover through Essential Super. For forms and guidance on how to claim on your insurance, please refer to Managing Insurance.
Super is a long-term investment for your retirement, but there are some circumstances where you may be able to access your super early. Check your eligibility based on:
Call 13 4074, 8:30am - 6pm (Syd/Melb time), Mon-Fri or call +61 2 9197 3000 if calling from overseas.
Message us in the CommBank app or call 13 2221, 8am – 8pm (Syd/Melb time).
contactessentialsuper@cfs.com.au
Find answers to your frequently asked questions or see how to reset your login details.
1 An electronic signature is not acceptable for this forms.
2 If changing bank details, we may need to contact you for security reasons.
* Before you make a decision about your super, you should compare the costs, fees, risks and benefits of your other super funds with Essential Super. It makes sense to consider whether you can replace any insurance cover you may lose when you bring your accounts together, as well as any costs for withdrawing from other super funds and any investment or tax implications.
Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (referred to as Colonial First State, CFS, ‘we’, ‘us’ or ‘our’) is the Trustee of Essential Super ABN 56 601 925 435 and the issuer of interests in Essential Super. Essential Super is distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (the Bank). The CFS Group consists of Superannuation and Investments HoldCo Pty Limited ABN 64 644 660 882 (HoldCo) and its subsidiaries, which includes CFS. The Bank holds an interest in the CFS Group through its significant minority interest in HoldCo.
This information is issued by CFS and may include general financial product advice but does not consider your individual objectives, financial situation, needs or tax circumstances, and so you should consider the appropriateness of the advice having regard to your circumstances before acting on it. The Target Market Determination (TMD) for Essential Super can be found at cfs.com.au/tmd and includes a description of who the financial product is appropriate for and any conditions on how the product can be distributed to customers. You should read the Product Disclosure Statement (PDS) and the Reference Guides for Essential Super carefully and consider whether the information is appropriate for you before making any decision regarding this product. Download the PDS and Reference Guides at commbank.com.au/essentialsuper-documents or call us on 13 4074 for a copy.
None of the Bank, HoldCo, CFS, nor any of their respective subsidiaries guarantee the performance of Essential Super or the repayment of capital by Essential Super. An investment in this product is subject to risk, loss of income and capital invested. An investment in Essential Super is via a superannuation trust and is therefore not an investment in, deposit with or other liability of the Bank or its subsidiaries.
The insurance provider is AIA Australia Limited ABN 79 004 837 861, AFSL 230043 (AIA Australia). AIA Australia is not part of the Commonwealth Bank Group or CFS. Insurance cover is provided to eligible members of Essential Super under policies issued to CFS.
