Help & support
We’ll protect you from unauthorised transactions provided you follow the necessary steps
If you use NetBank for your business follow the 'Personal customers' steps above. If you use CommBiz for your business follow the steps below.
We’ll protect you from losses due to unauthorised, externally manipulated transactions provided you:
For more information see CommBiz Terms and Conditions. If you are a CommBiz user, you can order a security token.
Ceba can help you lock your card or securely connect you to a specialist in the CommBank app.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Send us a copy or screenshot if you receive a hoax email or SMS.