Account fees and charges

Type of fee or charge
When you pay it
How much it is
Card issue fee
When you open a new Travel Money Card account online through NetBank or the CommBank app, or in a CommBank branch
$0
Initial load or reload fee
When you load or reload funds onto your Travel Money Card 
$0
International transaction fee
When you make a purchase or withdraw cash in any currency
$0
Cash withdrawal fee
When you withdraw cash from an ATM or over-the-counter (e.g. cash out at some convenience stores) outside of Australia1
AUD $3.50 You’ll be charged this fee in the currency from which you’re making the withdrawal using the Visa exchange rate at the time. 

Funds transfer fee 
When you move funds:
  • from one currency to a different currency on the same Travel Money Card; or
  • to another Travel Money Card account or to a CommBank transaction account3
$0
Monthly account fee
Each month, when your account is open
$0
Emergency cash advance fee
When you request emergency cash to be issued due to both of your cards having been lost/stolen
$0
Card replacement fee (including emergency replacement)
When you request a replacement card(s) for a lost, stolen or damaged card, including emergency card replacement while you are overseas.
$0
ATM balance enquiry fee
When you request a balance enquiry from an ATM
$0

Note:
 Overseas ATM providers and non-CommBank and Bankwest ATM providers in Australia may charge their own fee
SMS alerts
When we send you alerts or when you request alerts of low card balance via SMS
$0
Inactivity fee
Any month when you do not make a transaction or load funds to your Travel Money Card
$0
Card closure fee
When you ask us to close your Travel Money Card at a CommBank branch, or when your card is automatically closed by us or when your card has expired.
$0

Exchange rates & currency conversion fees

Currency conversion event 
When you pay it
How much it is
Initial load or reload 
When you load or reload foreign currency onto your Travel Money Card 
CommBank Retail Foreign Exchange Rate at the time. See current rate
When you load or reload AUD onto your Travel Money Card
Nil
Purchases and withdrawals
When you make a purchase or withdraw cash in a currency that is loaded onto your Travel Money Card
Nil
When you withdraw cash (via ATM or over-the-counter) outside Australia in a currency that is not loaded onto your Travel Money Card
The Visa exchange rate at the time 
When you make a purchase or withdrawal:
  • In a foreign currency using a different foreign currency (not AUD) that is loaded onto your Travel Money Card; or
  • Where the balance of the required currency on your Travel Money Card is insufficient and we automatically transfer funds between the currencies on your card to enable the completion of the transaction
The Visa exchange rate at the time.
When you make a purchase or withdrawal:
  •  In a foreign currency using AUD that is loaded onto your Travel Money Card; or
  • In AUD using a foreign currency that is loaded onto your Travel Money Card 
The Visa exchange rate at the time plus 3%
Transfer between currencies 
When you transfer funds from one currency to another on your Travel Money Card including:
  • Transferring from a foreign currency to another foreign currency; or
  • Transferring from AUD to a foreign currency
CommBank Retail Foreign Exchange Rate at the time. See current rate
Transfer of funds to another card or account2
When you transfer money to a CommBank transaction account or from your Travel Money Card to another Travel Money Card including:
  • Transferring from a foreign currency to another foreign currency; or
  • Transferring from AUD to a foreign currency; or
  • Transferring from your Travel Money Card to a transaction account
This is not applicable if transferring the same foreign currency from one Travel Money Card to another.
CommBank Retail Foreign Exchange Rate at the time. See current rate

Things you should know


  • The cash withdrawal fee will not apply to cash withdrawals made in Australia.

    Transfer is only available to an eligible Commonwealth Bank account in the same name. As this advice has been prepared without considering your objectives, financial situation or needs, you should before acting on this advice, consider its appropriateness to your circumstances. The Product Disclosure Statement and Conditions of Use (PDF 302kb) issued by Commonwealth Bank of Australia ABN 48 123 123 124 for Travel Money Card should be considered before making any decision about this product. View our Financial Services Guide (PDF 160kb).

    ATM balance enquiries are not available at all ATMs.