Cuckoo smurfing – the latest scam to watch out for

Cuckoo smurfing is a type of money laundering. If you are receiving money from overseas to an Australian bank account using a money transfer business, you could be at risk of cuckoo smurfing.

What is Cuckoo smurfing?

Cuckoo smurfing is where criminals use money generated by illegal activities appear to have come from a legitimate source. Criminals often use professional money launderers to target bank accounts of people receiving money transfers in Australia.

It works by someone overseas using a money transfer business to send money to an Australian bank account. A money transfer business is a third-party business who facilitates the transfer of funds between bank accounts, domestically or internationally. Instead of sending the money to Australia, the money transfer business gives the transaction details to a money laundering syndicate. The criminal syndicate then arranges for different money to be deposited in the original intended bank account. The money transfer business then gives the criminal syndicate access to the original money.

Often the person sending the funds, and the person receiving it, are unaware that they are involved in a money laundering scheme.

If you’re expecting money from overseas, learn how to spot the warning signs

If you’re expecting to receive money from overseas, look out for the funds appearing in your account in an unexpected way, including:

  • Multiple cash deposits for amounts under $10,000
  • Multiple cash deposits made on the same day or within a short period
  • Cash deposits made across various branches and ATMs, including across different states
  • Cash deposits from multiple third parties1

If you notice any unexpected activity or are unsure about any activity in your bank account, please contact us. If you don’t report it, you could face the prospect of criminal prosecution, confiscation of the funds or your bank closing your accounts.

How to protect yourself

If you're planning to send or receive money from overseas, only use legitimate financial institutions or money transfer businesses. If your friends and family are sending money, encourage them to use trusted options too.

Money muling

Money Mule scams are on the rise and scammers could be targeting you and your community.

What is Money muling?

A money mule is a person who receives money from a third party into their bank account and transfers it to another account, often in return for a commission or other financial benefit. If you’re asked to transfer or deposit funds to another account on behalf of someone else, you could be involved in money muling.

Signs to look out for

  • Have you been contacted unexpectedly and offered an easy job that will make you quick money?
  • Does the job offer ask you to transfer or deposit money and keep a commission?
  • Have you been threatened to send funds (received from someone else or your own money) to another account?
  • Have you been offered money to sell your account to someone else?

If you answered yes to any of the above, you may have been targeted as a money mule. It’s important you contact us to report it so we can help keep you and the community safe. As part of Australian anti-money laundering and counter terrorism financing laws, this is considered criminal activity. Even if you’re unaware, you could still be criminally prosecuted.

Stay safe from money mule scams

  1. Stop
    Before you do anything, take a moment to reflect on whether the offer is too good to be true
  2. Check
    Do your research on the company and check in with a trusted family member or friend to get a second opinion
  3. Reject
    Reject the offer. Never give out your bank details to anyone unless you know them personally and trust them

Been scammed?
What next?

Get in touch

If you (or someone you know) is a CommBank customer and has been targeted or lost money as a result of being scammed, contact us to get help.

Take control and stay protected

Change your passwords, PINs and temporarily block your cards straight away if you suspect your security has been compromised. 

Things you should know

1 AUSTRAC ‘Cuckoo Smurfing’ Factsheet - https://www.afp.gov.au/sites/default/files/PDF/en-cuckoo-smurfing-factsheet.pdf

As the advice on this website has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. View our Financial Services Guide. Terms and Conditions for these products and services are available online or from any branch of the Commonwealth Bank. The Terms and Conditions should be considered before making any decision about these products.