Help & support
Planned maintenance
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Sunday 6 April 2025 - Daylight savings changes
Daylight savings will end on 6 April 2025 in the Australian Capital Territory, New South Wales, South Australia, Tasmania and Victoria.NetBank and the CommBank app will not be available between 2:00am (Australian Daylight Savings Time) to 5:00am (Australian Eastern Standard Time) on Sunday 6 April 2025.
Cardless Cash will not be available from 1:20am ADST to 5:00am AEST. QR Cardless Withdrawal will remain available.
Customers can continue to pay using their CommBank credit and debit cards.
ATMs will remain available.
Business Customers
CommBiz and the CommBiz Mobile app will not be available between 1:30am ADST - 5:00am AEST on Sunday 6 April 2025. Please plan ahead for your banking.
Merchant terminals will remain available.
Complaints & Compliments
The Complaints & Compliments portal and the 'Your complaints' homepage in the CommBank app and in NetBank will not be available between 2:00am ADST - 5:00am AEST on Sunday 6 April 2025.
We are sorry for the inconvenience. Thanks for being patient with us.