Help & support
One of the many great benefits of a CommBank home loan is market-leading conveyancing from Home-in.
Legal advice in six business hours¹ so you can confidently make an offer.
With one of the highest on-time settlement rates, get the keys to your new home on schedule with less stress and cost².
Built by CommBank and committed to securing your personal information during one of the biggest financial transactions in your life.
Complete your home buying journey in your own time or on the move with paperless conveyancing, free digital ID verification, live chat and more.
Extended hours live chat and phone support 8am-8pm weekdays and 10am-4:30pm on Saturdays (Sydney and Melbourne time).
Benefit from fixed conveyancing fees and a discount when you settle with a CommBank home loan and use Home-in*.
Receive up to $1000 off conveyancing fees with Home-in
Visit commbank.com.au/commbankyello to find out more about the brighter side of Banking.
Get a contract reviewed in six business hours1 as part of your CommBank home loan.
Search with confidence – speak with a CommBank Home Lending Specialist at a time and place that suits you.
Visit www.home-in.com.au for more information, or reach out to the friendly team at support@home-in.com.au.
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
¹ Contracts are reviewed within six business hours 95% of the time (October 2023). To ensure contracts are reviewed within six business hours, customers must upload the entire contract within the Home-in app.
² Home-in has one of the highest on-time settlement rates in the industry with 95% of Home-in customers settling on time in 2023.
3 CommBank Exclusive Offer: You’re eligible for the offer if you settle on a property with a CommBank home loan, and use the in-app legal services provided through Home-in. To secure the offer you will need to engage the services of Home-in’s partner law firm via the Home-in app.
4 To be eligible for the offer you must: a) sell your current property (property must be associated with a CommBank home loan), using Home-in and then buy your next property using Home-in within 6 months from sell side settlement or b) buy your next property using Home-in and then sell one of your current properties (property must be associated with a CommBank home loan) using Home-in within 12 months from buy side settlement. All eligible customers must also: 1) settle on the property with a CommBank home loan, and 2) use the in-app legal services provided through Home-in. This offer is only available through CommBank's proprietary channels, it is not available to customers that originate through a broker channel. To secure the offer you will need to engage the services of Home-in's partner law firm via the Home-in app. Fulfilment of the offer will be completed by Home-in. If you sell and then buy, you will receive the $1,000 discount on your final Home-in invoice and if you buy and then sell, you will receive a $500 discount on your Home-in buy side settlement invoice and a $500 discount on Home-in sell side settlement invoice. Disbursements are additional and charged at cost. Home-in reserves the right to terminate the offer and change the pricing at any time. Find out more about Home-in's pricing by visiting home-in.com.au/pricing. This offer is only available to eligible CommBank Yello customers and is activated via the Yello Hub within the CommBank app. CommBank Yello is a customer recognition program offered by Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945. You may be eligible to receive this offer if you meet the eligibility criteria of any of the benefit sets as part of CommBank Yello. Exclusions apply, see commbank.com.au/commbankyello for full terms and conditions. CommBank Yello Terms and Conditions and eligibility criteria are subject to change.
*CommBank Exclusive Offer: You’re eligible for the offer if you 1) Settle on a property with a CommBank home loan, and 2) Use the in-app legal services provided through Home-in. This offer is only available through CommBank’s proprietary channels, it is not available to customers that originate through Bankwest, Unloan or a broker channel. To secure the offer you will need to engage the services of Home-in’s partner law firm via the Home-in app. Eligible customers will receive a discount of $500 off the conveyancing fee, and disbursements are additional and charged at cost. Home-in reserves the right to terminate the offer and change the pricing at any time. Find out more about Home-in's pricing by visiting home-in.com.au/pricing.
Home-in is a brand of CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 trading as Home-in Digital. CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 (Cth) and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia. For information about privacy, see our Group Privacy Statement.
