Help & support
A redraw facility is a flexible way to access any additional payments you’ve made on your personal loan. For weekly and fortnightly direct debit payers, only funds over and above the minimum required repayments will be available.
Redraw is available on our variable rate personal loans, and there are no redraw fees. Learn more about other loan features or view our Personal Loan Terms and Conditions.
When you take out a personal loan, you agree to make your minimum required repayment every week, fortnight or month over the life of your loan. When you choose to make additional payments above what is required, this becomes your available redraw. For weekly and fortnightly direct debit payers, only funds over and above the minimum required repayments will be available.
Redraw is available on our variable rate personal loan, and there are no fees to redraw. You can check your available redraw balance at any time in NetBank or the CommBank app under your personal loan account’s ‘Available funds’. The available redraw balance will not include repayments made towards your next monthly minimum repayment or uncleared cheques, and may be adjusted on your monthly repayment date. Uncleared direct debit payments, which can take up to five days to clear, may be included in your available redraw.
The available redraw on your personal loan may reduce so that by the end of your agreed loan term, both your loan balance and the available redraw will be zero. Adjustments to your available redraw will occur on your monthly repayment date to help manage this. How quickly the redraw balance reduces is different for every customer.
Get help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply.