Help & support
No additional premium if you choose to pay your car insurance monthly.
The Emergency Claims Assistance Line is available 24/7.
Call 13 1361 or +61 2 8527 5217 if you’re overseas.
Guarantee on authorised repairs for as long as you own the vehicle.
When you make a claim, the team will recommend a repairer to give you a quote. You can nominate your own repairer too.
Third Party Property Damage, Fire and Theft can help cover your vehicle against a range of insured events, including:
A range of Cover Benefits are also included:
For more info, read the latest Car insurance Product Disclosure Statement (PDS).
Lodge your claim online in the My Claims Portal (accessible through NetBank or the CommBank app) and you will receive instant confirmation.
The Claims team will contact you to advise the next steps for your claim.
Alternatively, or for emergency claims, call 13 1361 anytime or +61 2 8527 5217 if you’re overseas.
You can also update your bank details for claims payments and provide documentation via the My Claims Portal.
Make a windscreen or window glass claim by calling 13 1361 and you’ll be appointed the preferred supplier O'Brien®.
Find a list of important documents and forms for your car insurance policy.
1 This discount cannot be used in conjunction with any other discount (other than those listed in the relevant Product Disclosure Statement or any Supplementary Product Disclosure Statement) or in conjunction with any other promotional offer, unless advised in the promotional offer that this discount will apply. This discount may be removed or changed effective from the renewal date. This discount cannot be backdated. Minimum premiums may come into force and reduce the extent to which discounts are applied.
2Cover for damage caused by fire, storm, hail or flood is excluded for the first 24 hours of the policy (exceptions apply). Policy limits and other exclusions apply.
Car Insurance is provided and issued by Hollard Insurance Partners Limited ABN 96 067 524 216, AFSL 235030 (Hollard) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). Hollard is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of Hollard or the products Hollard offers and this insurance product does not represent a deposit with or liability of either CBA or any of its related bodies corporate. If you purchase a Car Insurance policy, CBA is paid a commission which is a percentage of your premium.
For products issued by Hollard, information about the target market can be found within the product’s Target Market Determination available here.
This information has been prepared without considering your objectives, financial situation or needs. You should, before acting on this, consider the appropriateness of the product to your circumstances. A Product Disclosure Statement (PDS) is available at all Commonwealth Bank branches, by downloading them from commbank.com.au or by calling 13 2423 and should be considered before making any decisions about this product. You should also read the Premium, Excess and Discount Guide (PEDG) and Financial Services Guide (FSG) by clicking on the links, or by calling 13 2423 for a paper copy.
Hollard is a signatory to the General Insurance Code of Practice, for more information on the code visit www.codeofpractice.com.au.
O'Brien® is a registered trademark of O’Brien Glass Industries Limited.
