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Why CommBank?

Dedicated support

Start your CommBank journey with dedicated support from your On-Boarding Relationship Manager and 24/7 Broker Training Hub access.

Solution-focused lending

We consider the circumstances of every individual and have a flexible credit policy to suit your customer scenarios.

Transparent pricing

We provide more transparency around pricing by providing our accredited brokers with our pricing discount table, available on CommBroker.

Access to Broker Support Hub

Speak with our Australian-based team who can help answer your questions before, during and after application submission.

Accreditation made simpler

Our improved support and training allowed us to remove our experience requirement, whilst still maintaining our high accreditation standards.

Simpler digital experiences

Our servicing calculators and DigiDocs provide a faster and more accurate experience for you and your customers.

Consistent turnaround time to best serve you and your customers

  • 1

    day pre-assessment
    turnaround time1

  • 3

    day credit assessment
    turnaround time1

  • We work to ensure your home loan applications are approved swiftly, so your customers can get from application to settlement, faster. It’s all part of our commitment to helping you support your customers.

    See turnaround times

Get access to the same calculator as CommBank credit analysts

We provide access to the same calculator our CommBank credit analyst’s use, providing greater visibility and consistency, with built-in business rules and real-time updates to policies and metrics.

The online CommBank Serviceability Calculator will save you valuable time and lead to better customer outcomes.

Get access to the same calculator as CommBank credit analysts

We provide access to the same calculator our CommBank credit analyst’s use, providing greater visibility and consistency, with built-in business rules and real-time updates to policies and metrics.

The online CommBank Serviceability Calculator will save you valuable time and lead to better customer outcomes.

Welcome to Your Loans, a post-settlement digital support tool 

Your Loans is the post-settlement digital tool that’s been designed to give you greater visibility over your portfolio. Your Loans allows you to track and manage your portfolio post settlement.

This is a part of our commitment to deliver a simpler, better and easier digital experience for our brokers.

Welcome to Your Loans, a post-settlement digital support tool 

Your Loans is the post-settlement digital tool that’s been designed to give you greater visibility over your portfolio. Your Loans allows you to track and manage your portfolio post settlement.

This is a part of our commitment to deliver a simpler, better and easier digital experience for our brokers.

More for your customers to love

Manage your home loan better with CommBank My Property

CommBank My Property redefines how customers view, track and manage their home loan online to help them achieve their property goals.

More about My Property

Get access to the CommBank app

Whether your customers want to set saving goals, access exclusive deals, or get support, our app can support them

More about the app

Track and manage your spending with Money Plan

Money Plan in the CommBank app lets your customers track spending and saving, stay on top of bills, set savings goals and more.

More about Money Plan

Become a CommBank accredited broker today

We’ve removed the experience requirement, but still remain committed to ensuring we work with qualified, accredited brokers.

What you’ll need

  • Either enrolled to complete or have completed  a Diploma of Finance and Mortgage Broking Management (or an Advanced Diploma / Associated Diploma / Bachelor's Degree / Bachelor's Degree with Honours / Graduate Certificate or Diploma / Master's Degree or a Doctoral Degree with a finance component);
  • Be a current member of either the Mortgage and Finance Association of Australia (MFAA) or the Finance Brokers Association of Australia (FBAA); and 
  • Be an employee, credit representative or director of a CommBank Approved to Recruit ACL.  

    Please note:     If a broker has enrolled in a Diploma of Finance and Mortgage Broking Management or an Advanced Diploma / Associated Diploma, they need to have completed this within 12 months of accreditation.

How to become accredited
 

  1. Contact your aggregator’s accreditation team to create an online application. Once submitted, the assessment of the application can take up to 15 business days.
    Complete our short broker accreditation modules and assessment questions.
  2. Once the submission is approved, you will receive a Broker ID and be assigned a CommBank Relationship Manager to support you.

What you’ll need

  • Either enrolled to complete or have completed  a Diploma of Finance and Mortgage Broking Management (or an Advanced Diploma / Associated Diploma / Bachelor's Degree / Bachelor's Degree with Honours / Graduate Certificate or Diploma / Master's Degree or a Doctoral Degree with a finance component);
  • Be a current member of either the Mortgage and Finance Association of Australia (MFAA) or the Finance Brokers Association of Australia (FBAA); and 
  • Be an employee, credit representative or director of a CommBank Approved to Recruit ACL.  
  • Must be an Australian Citizen, Resident or hold a current Permanent work visa.

Please note: If a broker has enrolled in a Diploma of Finance and Mortgage Broking Management or an Advanced Diploma / Associated Diploma, they need to have completed this within 12 months of accreditation.

How to transfer accreditation

  1. Attain a clear Release Letter from your previous aggregator (if you intend to transfer to another aggregator or ACL, and retain your CommBank accreditation).
  2. Contact your aggregator’s accreditation team to create an online application. Once submitted, the assessment of the application can take up to 2 business days.

What you’ll need

  • Have been subjected to and met CommBank requisite standard in an independent risk & compliance review (not self-assessment) within the past 12 months, that includes a Responsible Lending file review of minimum 5 files across a number of Lenders;
  • Have not had their residential mortgage broking accreditation, suspended, revoked or terminated by any Lender;
  • Are not subject to any risk or compliance actions, or investigations by any Lender;
  • Are meeting all regulatory requirements as an ACL holder.

How to get approved
 

  1. Your aggregator must attest that the ACL has met the criteria outlined and also nominate the ACL to be approved.
  2. Contact your aggregator to find out more information or to commence this process.

Things you should know

  • Any loan applications are subject to credit approval, satisfactory security and minimum deposit requirements. Conditions apply to all loan options. Full terms and conditions will be set out in our loan offer, if an offer is made. Fees and charges are payable. Interest rates are subject to change. As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice. You should also read our Financial Services Guide.

    All residential mortgage broker accreditation, transfers and Australian Credit License (ACL) applications are subject to review and approval.

    ¹ Applications meeting minimum CommBank standards are being processed within the above time frames. The information is a guideline for expected time to assessment as at date of publication.