Help & support
The Mortgage Interest Saver Account (MISA) is a type of offset account linked to an eligible home loan. Effective 16 March 2019, it is no longer available for sale or activation, and the account will automatically close if the balance reduces to zero. If a loan is switched or split, the MISA may be closed and cannot be reactivated or reopened. A new MISA feature cannot be opened on the new loan(s).
Continuing through 2025, we will be taking a phased approach to contact individuals with a MISA and advise them of the steps that will be taken to close their MISA.
We continue to offer the Everyday Offset Account1, which allows eligible individuals to offset their Standard Variable Rate home loan.
See the MISA Factsheet to learn more about the product.
Tell me more about Everyday Offset Accounts.
Effective 3 June 2023, Viridian Line of Credit (VLOC) is unavailable for new fundings and limit increases.
VLOC offers you the flexibility to use the equity in your home for personal or investment purposes.
Continuing through 2025, we will proactively contact our customers who are not actively utilising their limit. Communications will inform impacted customers about the actions that can be taken within the notice period. Any VLOC customer may call us on 13 2224 to discuss switching their VLOC to an alternative home loan.
Effective 1 January 2019, Equity Unlock for Seniors (EQFS) will no longer be offered, and limit increases will be unavailable on existing accounts.
EQFS, CommBank’s Reverse Mortgage, is a flexible financing solution for homeowners aged 65 and over. It lets customers use the equity in their home to supplement their income. It is important that customers understand how interest on an EQFS works and the risks of the product.
Compounding Interest
No negative equity guarantee
No minimum repayments
Effective 29 September 2018, No Fee Variable Rate (NFVR) home loans are unavailable for new funding. NFVR offers no home loan related bank fees for the life of the loan but still provides a wide variety of benefits.
For more information on NFVR.
Effective 29 September 2018, Economiser/Rate Saver home loans are unavailable for new funding. Economiser and Rate Saver Home Loans are Base Variable Rate home loans that offer limited features.
For more information on Economiser/Rate Saver.
Switching your loan to one of our on-sale home loan options may provide you with access to a range of features and benefits, such as the ability to link an Everyday Offset account to eligible loans to help save on interest.
Learn more about our on sale home loans.
Take a look at the Switching Terms and Conditions brochure for more information.
To see if your home loan is eligible for a switch or split, you can use our Switching matrix.
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1An Everyday Offset is a transaction account linked to your eligible variable rate home loan. Any money you put into your Everyday Offset reduces the balance on which we charge interest. This means you’ll only be paying interest on the difference.
The target market for this product will be found within the product’s Target Market Determination, available here.
As this advice has been prepared without considering your objectives, financial situation or needs, before acting on this advice, you should consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF). Full terms and conditions for transaction and savings accounts (PDF) mentioned are available here or from any branch of the Commonwealth Bank. If you have a complaint in respect of this product, the Commonwealth Bank’s dispute resolution service can be accessed on 13 2221.
Applications are subject to credit approval, satisfactory security and minimum deposit requirements. Conditions apply to all loan options. Full terms and conditions will be set out in our loan offer, if an offer is made. Fees and charges are payable.
