Help & support
Connect with an expert Home Lending Specialist, who will help you understand the home loan process and support you every step of the way.
Additional support and lending options available to help get you into your home sooner, including government guarantee schemes, property share and guarantor support.
Exclusive discounts and offers to support you getting into your first home sooner, such as a fast, free contract review and $500 off Home-in conveyancing fees when you buy using the Home-in app and settle with a CommBank home loan*.
Buying your first home: where do you start?
We outline six steps worth taking in your home buying journey so you can purchase your first home with confidence.
First home buyer’s guide
Your step-by-step guide to buying property, whether it's a home to live in or an investment for your future.
Home Hub in the CommBank app gives you access to guidance, tools and insights to help you all the way through your home buying and ownership journey.
From the moment you start saving for your home loan, the CommBank Home Hub can help you through each step of the home buying process. From understanding your borrowing capacity and finding a property to tracking your application and managing your home loan – all from the convenience of the app.
We’re proud to work alongside the Australian Government on the Home Guarantee Scheme to help more home buyers reach their home ownership goals.
You may be eligible for the First Home Owners Grant as a first home buyer who is buying or building a residential property to live in.
Home-in’s experienced team and secure, award-winning app will help guide you through the conveyancing process. Built by CommBank and trusted by thousands of Australian home buyers, receive real-time status updates, six-hour contract reviews1, and one of the industry’s best on-day settlement rates.2
Whether you have a savings goal in mind or want to build a buffer for those ‘just in case’ moments, Goal Tracker in the CommBank app helps you set and reach your goals.
Ask a lender if you’re eligible for a further interest rate reduction in addition to LVR and Wealth Package discounts*
Standard Variable Rate home loan
A competitive variable rate home loan with discounts tailored to you, plus access to offset and an extensive range of features.
Everyday Offset Account
Make your money work harder by saving on interest and paying off your home loan sooner with multiple offsets with no set-up fee.
Split the cost of a home with family or friends, while keeping control of your finances. Available on most home loans.
Lenders’ Mortgage Insurance allows you to purchase a property with a smaller deposit so you can own your home sooner.
A family member can help you secure a home loan by mortgaging their own property as additional security.
Get help from Ceba in the CommBank app or connect with a specialist who can message you back. You’ll need CommBank app notifications turned on so you know when you’ve received a reply.
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
Subject to credit approval. Fees, charges, terms and conditions apply. As this advice has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances before acting on the advice.
* You’re eligible for the offer if you 1) Settle on a property with a CommBank home loan, and 2) Use the in-app legal services provided through Home-in. To secure the offer you will need to engage the services of Home-in’s partner law firm via the Home-in app. You can find out more about this offer and how to lock it in when you log into the App. Conditions apply. Home-in reserve the right to terminate the offer at any time.
“Home-in” is a trademark of CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 trading as “Home-in Digital”. CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia.
¹ Contracts are reviewed within six business hours 95% of the time (October 2023). To ensure contracts are reviewed within six business hours, customers must upload the entire contract within the Home-in app.
² Home-in has one of the highest on-time settlement rates in the industry with 95% of Home-in customers settling on time in 2023.
