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Media Release

Australia’s first cardless cash service now available to CommBank customers

Australia’s first cardless cash service

Commonwealth Bank today gave its customers access to the latest mobile banking and payments technology with the availability of two Australian-first innovations via the CommBank app on iPhone and Androidplatforms.

Giving customers unprecedented control and security over their finances on-the-go, the update to the CommBank app includes Cardless Cash, Australia’s first cardless cash service, and Lock and Limit, an Australian-first functionality for credit card customers providing them with additional control over their card security and spending. Both innovations are accessed through the new and enhanced CommBank app, which has seen more than 2.3 million registrations since its launch in late 2013. 

Cardless Cash and Lock and Limit significantly extend the capabilities of CommBank’s mobile wallet offering says Angus Sullivan, Executive General Manager Cards, Payments, Analytics & Retail Strategy, Commonwealth Bank.

"Today we have successfully delivered two mobile banking and payment innovations continuing the transformation of our customers’ smartphones into mobile wallets. With Cardless Cash and Lock and Limit our customers are unrivalled when it comes to the many ways they can now access and manage their money on-the-go. Whether that’s more convenient access to cash from an ATM without a card; controlling credit card spending by setting a single transaction limit; or blocking international transactions to enhance security."

CARDLESS CASH

From accessing cash when cardless, to helping a family member or close friend out if stranded without cash in an emergency, Cardless Cash enables customers to withdraw up to $200 cash a day, without a card, at over 3,000 CommBank ATMs nationwide.

LOCK AND LIMIT

The new Lock and Limit feature allows CommBank credit card customers to use the CommBank app on their smartphone to control the security and spending on their card:

  • In-store international payments - for greater peace of mind, customers can lock these transactions when not overseas.
  • Online international payments - the ability to lock the card to block transactions made on international websites, then simply unlock it again to make a purchase.
  • Block ATM transactions - customers who never withdraw cash from their credit card can now block ATM cash advances to prevent others from taking money out.
  • Transaction limits - the ability to set the maximum amount the primary or joint card holder can spend in one transaction, to provide more control over spending.

AVAILABLE TO DOWNLOAD TODAY

For existing CommBank app users, both Cardless Cash and Lock and Limit can be installed via the latest CommBank app updates in Google Play and the App Store from today.

For new users, the CommBank app is available to download from Google Play, the App Store and Windows Phone store.

100% MONEY BACK GUARANTEE

All CommBank app transactions are backed by a 100% Money Back Guarantee1.

For more information, visit commbank.com.au/commbankapp

1 Mobile payments by consumers are backed by our 100% Money Back Guarantee. When a customer loses their card or their card is stolen, we urge customers to notify CommBank as soon as possible.