Help & support
A personalised interest rate is the rate we offer you from within the range of rates available on Low Rate credit cards, currently 10.99% p.a. to 15.99% p.a.1 The rate you’re offered depends on a number of factors including your individual credit risk score and the information we have about you as an existing customer. Other considerations may also apply.
Your individual credit risk score is a number that reflects our internal assessment of your credit worthiness, such as your ability to repay your bills on time. If you have a high credit risk score, this means you’re rated as being more likely to pay back a loan on time.
During the term of your credit contract, your personalised interest rate will be reviewed periodically and may change upon review.
An excellent credit history may be achieved by, among other things, paying your bills and making loan repayments on or ahead of time, being disciplined with your credit applications and maintaining a positive balance in your CBA savings or transaction account.
Actions that can negatively impact your credit history include missing bill or loan repayments, defaulting on your credit facility, or making multiple credit applications in a short period of time.
How will I know what my personalised interest rate is?
You will be notified of your personalised interest rate when we approve your Low Rate credit card application. You will have the option to accept or not proceed with the application.
Once your facility is established, your personalised interest rate will appear as the Purchase Interest Rate for your Low Rate credit card in NetBank; viewable under the Account Information tab for your Low Rate credit card facility. Your personalised interest rate will also appear as your Purchase Rate on your Low Rate credit card statement.
The personalised rate will be reviewed periodically and may change upon review. Where your personalised interest rate changes you will be notified of the change as agreed in your Conditions of Use.
No, personalised interest rates for the Low Rate credit card apply to purchases only. The cash advance interest rate can be viewed here.
From 10 December 2024, all customers who switch to a Low Rate credit card from an existing CommBank credit card, will be offered an interest rate of 13.99% p.a.
If you happen to lose an existing Low Rate credit card on a facility established prior to 10 December 2024, you will receive a replacement card which features the standard interest rate of 13.99% p.a.
If you happen to lose an existing Low Rate credit card on a facility established after December 10 2024, you will receive a replacement card which features your personalised interest rate.
1 From 10 December 2024, interest rates offered on approval vary from 10.99% p.a. to 15.99% p.a. The rate offered to you (your personalised interest rate) within this range depends on different factors, including your individual credit risk score.
Once your credit contract is entered into, your personalised interest rate will be reviewed periodically and may change upon review. We may also vary the range of rates available for new Low Rate credit cards at any time. We’ll notify you as outlined in the conditions of use if your personalised interest rate changes.
All customers with an existing CommBank Low Rate credit card, and customers who switch from an existing CommBank credit card to a Low Rate credit card will retain or will be offered an interest rate of 13.99% p.a. This rate may be varied at any time during the term of the credit contract.
CommBank acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of Country and Culture. We pay our respect to First Nations peoples and their Elders, past and present.
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