Help & support
When you make everyday purchases using your Smart Awards or Ultimate Awards card at major supermarkets, department stores, petrol stations, dining (café, restaurants & fast food) and utilities (water, gas & electricity) in Australia, you’ll earn:
The following are examples, and other stores and outlets may also be included.
Supermarkets and grocery stores2,3
Department stores2,3
Petrol stations2,3
Dining2,3
Including a wide range of cafés, restaurants, fast food such as McDonalds, KFC, Dominos, Subway and delivery services such as UberEats, MenuLog and more.
Utilities2,3
You can check your points balance and redeem them online at CommBank Awards in NetBank or the CommBank app.
The earning and redemption of CommBank Awards points are subject to the CommBank Awards Program Terms and Conditions available at commbank.com.au/awardst&cs.
1 For purchase types major ‘supermarket’, ‘grocery store’, ‘department store’, ‘petrol station’, ‘dining’ or ‘utilities’, we are reliant on information about the merchant’s business categorisations provided to us by either the merchant or their financial institution. The merchant must be categorised and notified to us as a major “supermarket”, “department store”, “service (petrol) station”, “dining” (cafes, restaurants, fast food & delivery services) or “utilities" (electricity, gas & water only), for the purposes of Mastercard transactions. Keep in mind, transactions at any of these purchase types using an intermediary platform such as PayPal, are excluded.
2 How Smart Awards points work:
Earn up to 1.5 Awards points or 0.6 Qantas Points per $1 spent at major Australian supermarkets, department stores, petrol stations, dining (cafes, restaurants, fast food & delivery services) and utilities (electric, gas and water only). Earning these points depends on how the merchant categorises their business and provide us this information (directly or through their financial institution). You’re unable to get these points if you use an intermediary platform such as PayPal for these transactions.
Earn up to 1 Awards point or 0.4 Qantas Points for every $1 spent on all other purchases.
Once you have spent $5,000 in any given statement period, you will earn 0.5 Awards points or 0.2 Qantas Points per $1 spent on any other purchases within that period.
3 How Ultimate Awards points work:
Earn up to 3 Awards points or 1.2 Qantas Points per $1 spent on international transactions. International transactions include any purchase you make overseas or when shopping online from Australia if the merchant or entity who processes the payment is based overseas.
Earn up to 2 Awards points or 0.8 Qantas Points per $1 spent at major Australian supermarkets, department stores, petrol stations, dining (cafes, restaurants, fast food & delivery services) and utilities (electric, gas and water only). Earning these points depends on how the merchant categorises their business and provide us this information (directly or through their financial institution). You’re unable to get these points if you use an intermediary platform such as PayPal for these transactions.
Earn up to 1 Awards point or 0.4 Qantas Points per $1 spent on all other purchases.
Once you have spent $10,000 in any given statement period, you will earn 0.5 Awards points or 0.2 Qantas Points per $1 spent on any other purchases within that period.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Commonwealth Bank of Australia ABN 48 123 123 124 Australian credit licence 234945.
