Help & support
CommBank offers the largest rewards program of any bank in Australia based on number of cardholders.3
CommBank is rewarding you when you shop, which is why we’ve partnered with big brands to give you cashback when you activate and redeem your CommBank Yello Cashback Offers.
We'll send you shopping offers based on where you've shopped before, and similar places we think you'll like.
Available to eligible2 Mastercard® cardholders in the CommBank app.
Other fees may apply so check our standard fees and charges and read the key facts about our credit cards.
CommBank Yello Homeowner and Everyday Plus customers receive 10% of the booking amount back in travel credits to use towards any future purchases in Travel Booking**.
Bonus Awards Points or Qantas Points offers are only available to new Awards customers. By switching to Awards you are not eligible.
1 How you earn or redeem CommBank Awards points will be subject to the Commonwealth (CommBank) Awards Program Terms & Conditions. You only earn points on eligible transactions (this excludes, for example, BPAY transactions, cash advances, balance transfers and payments to the Australian Taxation Office unless made using a Business Awards card). The number of points you can earn may be capped. Awards and the number of points required for Awards are subject to change at any time without notice.
How Awards points work:
Earn 1 Awards point for every $1 spent on eligible purchases, up to and including $2,000 in statement period. Once you have spent $2,000 in any given statement period, you will earn 0.5 Awards points for every $1 you spend on any other purchases within that period.
You will not be able to opt-in to earn Qantas Points.
2 The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit Mastercard or debit Mastercard, Business credit Mastercard or StepPay digital card, and meet the ‘Base eligibility criteria’ in the ‘CommBank Yello Terms and Conditions’ (latest version available on our website at commbank.com.au) (‘CommBank Yello’). Your participation in CommBank Yello Cashback Offers is governed by the full Terms and Conditions available in the CommBank app.
3 Source: DBM Consultants, customers 18+ with a rewards/loyalty card in the 12 months to March 2023.
4 Pay with CommBank Awards points available online at myer.com.au or at any Myer retail store in Australia when presenting a valid CommBank Awards credit card. Ask a Myer team member in-store to check the redeemable value of your points. Some exclusions apply, including using points to pay Myer card accounts, lay-by, purchases at some food and service outlets; and Miele appliances. More information is available at myer.com.au. Points cannot be redeemed for cash. A minimum redemption value of $1 applies per transaction. A maximum of 1 million points redemption per day applies. Refer to the CommBank Awards website, accessible through NetBank, for full terms and conditions. Redemption of Awards points using your credit card via Apple Pay is unavailable in-store at Myer stores Australia-wide. Customers must use their Awards credit card to pay with points at Myer.
5 All travel products and offers from Flight Centre Travel Group are subject to availability and can only be booked by the general public. The redemption of Awards points for travel at Flight Centre Travel Group is subject to terms and conditions of the CommBank Awards program available at commbank.com.au as well as booking agency online and retail booking terms and conditions. Flight Centre Travel Group (ABN 25 003 377 188) trading as Flight Centre and Travel Associates. ATAS Accreditation No. A10412. Redemption of Awards points using your credit card via Apple Pay is unavailable in-store at Flight Centre stores Australia-wide and for Flight Centre online via the Awards website. Customers must present their Awards credit card to pay with points at Flight Centre.
6 A maximum charge of $300 (or a flat fee of $4.00 applies if your closing balance on previous business day was in credit).
Refer to the CommBank Awards website, accessible through NetBank, for full terms and conditions.
The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Financial Services Guide. Applications for credit cards are subject to credit approval. Full terms and conditions will be included in our Letter of Offer. Bank fees and charges apply. Please view our Credit Card Conditions of Use.
Mastercard, Priceless and the circles design are registered trademarks of Mastercard International Incorporated.
7 Redemption of awards points to pay for flight or hotel bookings is available via the Travel Booking Website. Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions found at travelbooking.hopper.com/terms. CBA does not guarantee the obligations or performance of Hopper or the services it offers. Travel Booking is only accessible to active CommBank retail or business credit and debit card, StepPay card or Travel Money Card customers over the age of 18. Customers must pay all or part of their travel booking using their eligible CommBank credit or debit card, StepPay, Travel Money card, CommBank Awards points or Travel Credits. Eligible cards comprise of active CommBank retail or business credit and debit cards, StepPay or Travel Money cards
CommBank will receive a portion of the revenue generated from the Travel Booking platform
For full terms and conditions on the features provided by Hopper, visit travelbooking.hopper.com/terms
The redemption of Awards points for travel is subject to the CommBank Awards program terms and conditions as well as Travel Booking terms and conditions found here.
^Purchase Security and Extended Warranty Insurances are issued by Cover-More Insurance Services Pty Ltd (AFSL 241713, ABN 95 003 114 145) on behalf of the insurer Zurich Australian Insurance Limited (AFSL 232507, ABN 13 000 296 640). Cover-More administers the products and arranges the issue of the insurance to Commonwealth Bank of Australia (CBA)(AFSL 234945, ABN 48 123 123 124) who then provides the insurance to the cardholder in line with the agreement. Limits, sub-limits, conditions and exclusions apply. Please read the Credit Card Insurances Information Booklet for more information.
** 10% back in Travel Credits applies to eligible CommBank Yello Homeowner and CommBank Yello Everyday Plus customers who use their eligible CommBank retail or business credit or debit card, StepPay card or Travel Money Card on a flight or hotel booking via the Travel Booking website. Offer can be withdrawn at any time without notice.
10% back in Travel Credits applies to the booking amount you pay for excluding any Awards points or Travel Credits redeemed. Travel Credits will be applied to your Travel Booking Wallet within 5-7 business days of your booking and have a 2 year expiry from the booking transaction date. Expiry dates can be viewed in your Wallet & Offers page of the Travel Booking website. When redeeming Travel Credits, the entire value of your Travel Credit Wallet will be applied to pay for all or a portion of the booking amount in a single transaction. If the booking amount is less than the total value of your Travel Credits, the remaining balance will remain in your wallet for future use. If you cancel or the supplier cancels the flight or hotel booking for any reason, the 10% back in Travel Credits will be forfeited.
In the event that you no longer have at least one CommBank retail or business credit or debit card, StepPay card or Travel Money Card, you will forfeit all your Travel Credits. For full terms and conditions go to travelbooking.hopper.com/terms
For full terms and conditions on the features provided by Hopper, visit travelbooking.hopper.com/terms
Terms and conditions apply. For more information, visit travelbooking.hopper.com/terms
All travel products and offers from Travel Bookings are subject to availability and can only be booked by eligible CommBank cardholders.
Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers. CommBank Awards customers can choose to use all or part or all of their Awards points for payment of their booking.
CommBank will receive a portion of the revenue generated from the Travel Booking platform.
Travel Credits are a form of payment issued by Travel Booking that you can use on future purchases on the Travel Booking site. Travel Credits are issued in specific scenarios, such as when you receive the Auto Price Drop benefit or Best Price Guarantee. Travel Credits will be applied to your Travel Booking Wallet within 5-7 business days of your booking and have a 2-year expiry from the booking transaction date. Expiry dates can be viewed in your Wallet & Offers page of the Travel Booking website. When redeeming Travel Credits, the entire value of your Travel Credit Wallet will be applied to pay for all or a portion of the booking amount in a single transaction. If the booking amount is less than the total value of your Travel Credits, the remaining balance will remain in your wallet for future use. Travel Credits are not transferable or exchangeable for cash. In the event that you no longer have at least one CommBank debit card, credit card, StepPay or Travel Money Card account, you will forfeit all your Travel Credits. For full terms and conditions go to travelbooking.hopper.com/terms
Commonwealth Bank of Australia ABN 48 123 123 124 and Australian credit licence 234945.
