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Banking / Keycard

Features

  • Tap and pay

    You can use your chipped Keycard to make eftpos contactless payments. It’s a fast, and secure way to pay - ideal for everyday purchases.

  • Instantaneous payments

    Make an eftpos  transaction with your Keycard and the amount is immediately deducted from your account balance so you always know what’s in your account.

  • Cash out, easily

    Get cash out when you’re paying for your weekly groceries or at any of our  ATMs across Australia (tap cheque or savings).

  • Access money, worldwide

    Withdraw your money at ATMs, anywhere Cirrus® is accepted worldwide.

Protection for unauthorised transactions

  • We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.

How to get a Keycard

Simply contact us or drop into your nearest branch and we will help you with your order. 

If you need to pay for things online or set up recurring payments, a Debit Mastercard® may be a better option for you.

Tell me more about the Debit Mastercard

Woman in store paying with keycard

Eligibility criteria

  • Eligibility criteria for the product:

    To hold a Keycard, you will need to satisfy certain eligibility criteria, including that you must: 

    • Be individual;
    • Have an Australian residential address; and
    • Have an eligible CBA transaction account to which the card will be linked.

Activate your Keycard 

Greater control

  • Set a cash withdrawal limit

    If you’re concerned about over-spending or have a tight budget and don’t want to stray off track, you can set a daily withdrawal limit on your Keycard – up to $2,000.

  • Change your PIN: CommBank app

    1. Log on securely in the CommBank app
    2. Tap Cards  then Keycard
    3. Choose your new PIN.

  • Change your PIN: NetBank

    1. Log on securely to NetBank
    2. Select your card
    3. Choose your new PIN.
Keycard - man on phone
Keycard - lady in supermarket

FAQs

  • What’s different about my new Keycard?

    Keycards have been upgraded so you can start benefiting from the security and convenience of chip and contactless technology. 

  • Does my Keycard have a daily withdrawal limit?

    Keycards issued since 28th July 2008, have a withdrawal limit of $1,000. The daily withdrawal limit applies to cash withdrawals only, and does not apply to purchase transactions. You can change your daily card withdrawal limit (up to $2,000) in NetBank and the CommBank app.
    Note: Withdrawal limits are per card and per calendar day (Sydney / Melbourne time) and Keycards are restricted to a maximum daily card limit of AUD$2,000 per day. If your account is linked to two cards e.g. Keycard and a Debit Mastercard, you can withdraw up to each daily withdrawal limit per card per day.

  • Is my Keycard secure?

    The embedded microchip adds security. It makes it more difficult to skim and fraudulently copy your card details. We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online. 

We can help

Things you should know