Help & support
Handle your day-to-day payments with the help of:
Create a positive experience for your customers that works for your business too, with options like:
Get funds straight into your CommBank Business Transaction Account or CommBiz account.1
Your online store works around the clock, so we do too. Speak with an Australian-based support team any time.2
Give your customers peace of mind with our leading and in-built security measures to protect your business from fraud.
BPOINT
Leverage intelligent billing rules to validate and reconcile bills, invoices and payments. Popular with businesses that have complex payment needs.
Have these details handy:
If you're applying online for Simplify, you'll also need:
Yes, you may be able to settle into another bank account – please call 1800 730 554 for assistance.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Help Centre.
1 Same day settlement is available on all EFTPOS transactions made before 9.30pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank merchant facility.
2 24/7 support is available for general enquires only. Technical support is only available 7am - 7 pm (Sydney/Melbourne time).
3 A Business Transaction Account is required to settle your transactions to, if you apply online via NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Sales team, or at any time after your application is finalised on 1800 230 177. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Financial Services Guide (PDF). Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
BPAY is a registered trademark of BPAY Pty Limited.