Help & support
Learn how view your transaction group status list
To search for detailed information on payments that have been processed using your CommBiz Service
Permission to view accounts
A transaction group status list shows transactions of one or more debits or credits under a single or the same transaction ID.
Log on to CommBiz, go to Payables then Transaction Group Status List.
Use Search to find the transaction group you are looking for. You'll also see statuses for any Fast Payments you've made.
Click Show Advance Search to narrow your search terms and find specific transaction groups.
You'll see your results on the next page. Select each Transaction ID to expand it and see more information.
To export your transaction group search history select the format from the drop down menu then Export.
Transaction Group has passed all checks and is waiting to be processed by the bank.
Transaction Group has been authorised and released to the bank for processing.
Transaction Group has been authorised and is scheduled to process on a date in the future.
Transaction Group has been authorised and released to the bank for processing outside normal hours. The Transaction Group is suspended and will be process at the start of the next processing day.
Transaction Group has been cancelled by the creating user or a system process. E.g.: an account has been disabled.
Transaction Group has been created by a user and confirmed as ready for authorisation.
Transaction Group has failed one or more checks and was declined by the bank.
An exception was raised during the bank's approvals and the Transaction Group has been sent to the exception queue for the bank to review.
A confirmed Transaction Group took longer than 5 days to be authorised so the system has declined the transaction.
Transaction Group has been authorised by at least one person, but needs to be authorised by others before it can be processed.
Transaction Group has been successfully processed by the bank
The system is processing the recall request of a fully authorised Transaction Group which has been released to the bank for processing.
An authorised Transaction Group that has been processed is successfully recalled.
The authorisation of the Transaction Group has been rejected by one of the authorisers.
An exception was raised during the bank's approvals and the Transaction Group has been sent to the exception queue. It'll automatically be retried at intervals by the system.
The Transaction Group is going through its bank checks.
The Transaction Group is approved and has been sent for processing.
The Transaction Group has been credited to the recipient or beneficiary.
The Transaction Group has failed for any reason. E.g.: there wasn't enough money in the account, the beneficiary isn't able to accept payments, there was a system error, etc.
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This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Commonwealth Bank of Australia ABN 48 123 123 1234. Call 13 2221 or view our terms and conditions.
