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How to view online statements

To view your account statements in CommBiz, you’ll need View permission for the account. If you're not sure, ask your Administrator for help.
 
  1. Log on to CommBiz. Go to Accounts, Online Statements then Single Statement
  2. Select Account Statements
  3. Choose the statement period you'd like to view
  4. Select the account, then Search
  5. All available statements for the selected period will display
  6. Open or download the statements

To view your merchant statements in CommBiz, you’ll need View permission for the merchant facility or terminal ID. If you're not sure, ask your Administrator for help.

  1. Log on to CommBiz. Go to Accounts, Online Statements then Single Statement
  2. Select Merchant Statements
  3. Choose the statement period you'd like to view
  4. Select the account, then Search
  5. All available statements for the selected period will display
  6. Open or download the statements

 

To view your account statements in CommBiz, you’ll need View permission for the account. If you're not sure, ask your Administrator for help.
 
  1. Log on to CommBiz. Go to Accounts, Online Statements then Single Statement
  2. Select Corporate Card Statements
  3. Choose the statement period you'd like to view
  4. Select the account, then Search
  5. All available statements for the selected period will display
  6. Open or download the statements

To view your activity statements in CommBiz, you’ll need to be an Administrator or have an Administrator set a custom viewing permission for you.
 
  1. Log on to CommBiz. Go to Accounts, Online Statements then Single Statement
  2. Select Activity Statements
  3. Select Search
  4. All available activity statements for the last 15 months will display
  5. Open or download the statements

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Good to know

 

Some account statements are only available to the account owner. The account owner will need to be an identified User before they can view their accounts in CommBiz.

 

Stop paper statements

  • Switch from paper statements to recieve online statements through CommBiz (or NetBank).
     
    1. Go to Functions, then Service requests
    2. Select Manage Statements
    3. Select whether you'd like to turn off paper statements for all or a selection of accounts, cards or facilities. If it's all, go to step 6
    4. Select the account, credit card or merchant facility you'd like to stop paper statements for. Select Add
    5. Repeat step 4 to stop additional statements, or select Next
    6. Review the details then Modify or Confirm

    We'll send your request for approval before processing it. You can turn off paper merchant statements without approval.

Change statement frequency

  • To change your statement frequency (e.g. from monthly to fortnightly), the account owner or authorised signatory will need to visit a branch or call 13 1998.

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