Help & support
In CommBiz, NameCheck will review the bank account details you’ve entered for payments to first-time payees using Direct Credit (for a single payee only), Priority Payment and Fast Payment.
From 7 June 2024, we’re running a pilot of NameCheck for Import File payments (made using Direct Credit) for up to 50 payees only. After the pilot, this feature will be available to all CommBiz services.
How does NameCheck work?
NameCheck uses advanced algorithms to review the account details you entered against our available payment information. It then gives one of five results to indicate the likelihood that the name and account details match.
For example, if we’ve never seen the account name you entered for a particular BSB and account number, we’ll let you know. You can then double check the payment details before deciding whether to cancel or confirm the payment.
Keep in mind, NameCheck won’t always have enough information to be certain that the name and account details match. Plus, NameCheck will only provide a result for domestic payments (i.e. payments to CommBank, Bankwest and other Australian bank accounts).
NameCheck results will appear on the confirmation screen for the following payment types: Direct Credit (for a single payee only), Priority Payment, Fast Payment and Import File (Direct Credit payments for files with up to 50 payees only ).
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This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary, seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.
