Help & support
An Import Documentary Collection is an exporter-initiated method of payment that requires the importer (out client) to make immediate or deferred payment. Shopping documents are presented by the supplier to the Bank and then released to the Importer against payment or a promise to pay at a future date.
Import Documentary Collection offers: International Acceptance, Issued at sight or term, and Extended payment terms when offered by suppliers.
The supplier lodges a completed Bill of Exchange and relevant shipping documents with their bank. CBA receives these documents and notifies its client (the importer) when they arrive. Banks are involved because they act as trusted third parties to ensure the supplier can exercise some control over the goods until such time as either payment is made or a promise to pay at a certain future date is provided. A document collection provides importers with evidence that their supplier has shipped the goods, and an opportunity to ensure the documents presented reflect that terms and conditions of the agreement have been met.
Learn how to complete a range of tasks to create and authorise import documentary collections
Users will receive all incoming Import Documentary Collections notifications in the Notifications and Response tab
Select a transaction from the list in the Notifications and Response tab by selecting the checkbox. The incoming Import Collection Notification screen will provide the following details:
After reviewing the incoming notification details, scroll to Response
Users can provide comments in Narrative field. The text can be selected from the Library Look Up: it can be inserted as free form text comment or copy and pasted into the Narrative field on the screen.
Select Submit for the response to be sent to the bank for processing. Users can choose any of the following options at any point:
Was this user guide helpful?