Disable & remove accounts on CommBiz

What you'll need

If you disable or remove a closed account from your CommBiz service, you won't be able to:
- Access transaction history or online statements for that account
- Re-enable or re-add the account to CommBiz later
If you disable a corporate credit card or corporate card facility, you won't be able to re-enable it. If you disable either by mistake, you'll need to remove the corporate card facility, and any associated credit cards, then re-add it to CommBiz.

Disabling an account keeps it on your service. No one can access or use it until it's re-enabled again.

1. Log on to CommBiz. Go to Admin, then select Service
2. Select Edit at the bottom of the page
3. Select the accounts you’d like to disable, then select Save
4. Review the details, then select Modify or Confirm
To view all disabled accounts:
1. Log on to CommBiz. Go to Admin, then select Service
2. Select Disabled Accounts

1. Log on to CommBiz. Go to Admin, select Service, then Disabled Accounts
2. Select Edit on the bottom of the page
3. Select the accounts you’d like to remove, then select Save
4. Review the details, then Modify or Confirm

1. Log on to CommBiz. Go to Admin, select Maintenance Requests, then Add Accounts
2. Select Add Accounts for the ‘Add accounts with customised authorisation rules’ option
3. Select Re-enable account, then Next
4. Choose the account you'd like to re-enable, then select Next
  
  Note: You can only re-enable one account at a time
5. Review the details, then Modify or Confirm
6. Keep a record of the request number, then save the Electronic Account Authority form
7. Select tickbox to confirm that you've saved or printed the form, then select OK
8. Sign the forms and send them to us for processing
  
  Note: For help completing the form, view How to complete and sign the CommBiz Account Authority form
To check the status of your request:
1. Log on to CommBiz. Go to Admin, then select Maintenance Requests
2. Select Maintenance Requests Status List
3. Use the request number to find the request and check its status

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This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.