Help & support
You can view your Cash Deposit Account balance, transaction history and account information in CommBiz, just as you would with your other accounts. Select Accounts, choose the Cash Deposit Account, and browse the options in the left menu.
On the Deposit Details screen, you must accept or reject the rate within the time limit. Otherwise, your request will be cancelled.
After you accept the rate, you'll see the Acknowledgement screen with settlement details and a confirmation you can print.
On the Withdrawal Details screen, you must accept or reject the rate within the time limit. Otherwise, your request will be cancelled.
After you accept the withdrawal, you'll see the Acknowledgement screen with settlement details and a confirmaion you can print.
Deposits and withdrawals made by 4pm (Syd/Melb time) will be processed on the same business day for same day value. Those made after this time will be processed on the next business day with next business day value.
Source of Funds and Destination of Funds when processing deposits and withdrawals for a Cash Deposit Account depends on your settlement instructions with the Bank.
On the Fixed Term Deposit Details screen, you must accept or reject your deposit request within the time limit. Otherwise, your request will be cancelled.
After you accept the rate, you’ll see the Acknowledgement screen with settlement details and a confirmation you can print.
Fixed Term Deposit functionality is available Monday to Friday, 8am to 4pm (Syd/Melb time).
Choose terms from 1 month to 6 months.
The interest frequency on your Fixed Term Deposit will be the same as your existing CommBank account default interest frequency.
Contact your Relationship Manager or dealer if you:
Source of Funds when processing Fixed Term Deposits depends on your settlement instructions with the Bank.
You can change the maturity instructions on your Fixed Term Deposit any time until 6pm (Syd/Melb time) on the business day before maturity.
If you choose to reinvest to another Fixed Term Deposit, the Bank will automatically process this request at the current interest rate on the maturity date.
You can have the maturity proceeds paid directly into your CommBank or non-CommBank account using RTGS.
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