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Business / EFTPOS, Payments & eCommerce / Take online payments / CommWeb | Take online payments

Customise the payment experience

Give customers a reliable and secure way to pay online, while creating an experience that suits your business.
  • Integrate with your existing payment pages or you can use ours
  • Flexible options for easy integration, with hosted checkout, hosted lightbox, hosted session and direct payment via API
  • Access a full software development kit
  • Get specialist technical support when you need it

Stay protected even with high transaction volumes

We'll keep your transactions secure with:

  • The option to build your own fraud rules to help manage risk
  • Tokenisation for the secure storage of customer card details
  • PCI compliant facilities
  • AI that monitors and asseses transactions in real-time
  • EMV 3D Secure verification to authenticate your cardholders and reduce fraud

Enjoy big benefits from Australia's largest bank

Get the perks of our leading tech and tools to take on some of the heavy lifting in your business, like:
 
  • Same day settlement1 into your CommBank Business Transaction Account,2 to help with cash flow management
  • Compatibility to accept digital wallet payments and most major card types
  • An easy-to-use merchant portal to search transactions, run reports, configure user accounts and manage your risk settings

Pricing

  • Custom pricing – your Relationship Manager will talk you through the fees and costs.

Get started

  • Please contact your Relationship Manager - they can help confirm that CommWeb is right for you and walk you through the application process.

    If you don't have a Relationship Manager, we'd still love to hear from you. Call 1800 730 554 to speak directly with an eCommerce specialist. 

Our payment solutions

CommWeb

A sophisticated and highly customisable payment gateway. Popular with medium to large businesses.

Visa Mastercard American Express Union Pay JCB

Features

  • Direct payments via API

  • Hosted payments

  • Shopping cart plug-in

  • Virtual terminal (MOTO)

  • E-invoicing

  • Digital wallets4

  • Manage store via app

  • Direct debit

  • Billing & recurring payments

  • Alternative Payment Methods

Call 1800 730 554

BPOINT

A flexible payment gateway with a range of checkout options. Popular with businesses that have complex needs around recurring payments.

Visa Mastercard American Express Union Pay JCB Eftpos

Features

  • Direct payments via API

  • Hosted payments

  • Shopping cart plug-in

  • Virtual terminal (MOTO)

  • E-invoicing

  • Digital wallets3

  • Manage store via app

  • Direct debit

  • Billing & recurring payments

  • Alternative Payment Methods

Explore

PowerBoard

An eCommerce solution delivering payment choice, operational efficiency and security via a single API integration.

Visa Mastercard Amex JCB

Features

  • Direct payments via API

  • Hosted payments

  • Shopping cart plug-in

  • Virtual terminal (MOTO)

  • E-invoicing

  • Digital wallets5

  • Manage store via app

  • Direct debit

  • Billing & recurring payments

  • Alternative Payment Methods

Explore

Frequently asked questions

Hosted checkout
  • The cardholder is redirected to CommWeb payment page to enter their card details
  • The CommBank logo can be added to the page to provide customers with peace-of-mind around authenticity of the transaction

Hosted lightbox

  • The payment page is presented as a lightbox over your website
  • CommBank logo can be added to the page to provide customers with peace-of-mind around authenticity of the transaction

Hosted session

  • The cardholder will stay on your website while completing the payment
  • Any customer sensitive data is passed securely through the payment gateway

Direct payment via API

  • The cardholder will stay on your website
  • You retain full control over the experience and are required to collect the card details

EMV 3D Secure (3DS 2.0) checks a number of data points to identify and authenticate customers. Based on the calculated transaction risk, the cardholder may be prompted to verify their ID eg. with a one-time password or biometric authentication. 

CommWeb integrates with Magento, WooCommerce, OpenCart and many others – please contact your Relationship manager to discuss. 

We accept online payments from major card types, including:

  • Mastercard®, VISA®, Amex®, JCB® and Union Pay®
  • Credit, scheme debit and prepaid cards
  • Digital wallet payments e.g. Apple Pay and Google Pay

We can help

Things you should know

  • As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our merchant support hub.

    Applications for a merchant facility are subject to the Bank’s approval. View our Merchant Agreement, and further information available at our merchant support hub.

    1 Same day settlement available to eligible customers with a Commonwealth Bank Business Transaction Account and a linked Commonwealth Bank merchant facility. ‘Same day’ includes all card sales before 5.30 pm (Sydney/Melbourne time).

    2 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Payment Solutions team on 1800 730 554, any time after your application is finalised. The information on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the information, consider its appropriateness to your circumstances. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.

    3 Apple Pay only.

    4 Apple Pay and Google Pay™. Google Pay™ is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support. Full terms and conditions available on the Google Pay™ app.

    5 Includes Apple Pay and Google Pay™. In order to set up digital wallets on PowerBoard, you will need existing credentials with the relevant service provider. Google Pay™ is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support. Full terms and conditions available on the Google Pay™ app.

    American Express is a trademark of American Express. JCB is a registered trademark of JCB Co. Ltd. Mastercard is a registered trademark of Mastercard International Incorporated. Visa is a registered trademark of Visa International Service Association. Google, Google Pay and related marks and logos are trademarks of Google LLC. Apple, the Apple logo and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries. Afterpay and the related service mark and logo are registered and unregistered trademarks of Afterpay Australia Pty Ltd. PayPal and the PayPal logo are trademarks of PayPal Inc.