Travel Booking: Dream, plan and travel  

At CommBank, we know our customers value travel experiences.  

Cost of living pressures have meant that people are cutting back on spending in various aspects of everyday life. Surprisingly, the CommBank Cost of Living Insights report from May 2024 found there was a 4% increase in travel expenditure. Travel is also the most popular type of savings goal customers set in the CommBank app.1

What remains important, though, is that travel experiences be cost-effective, budget-friendly, and still be memorable. 

What is Travel Booking?

To help you dream and plan your travel, while making your money go further, CommBank introduced access to the Travel Booking* service in July 2024. 

Travel Booking provided by Hopper is available via the CommBank app. It allows more than 6 million eligible customers to search, book and pay for flights and hotels from thousands of flights and accommodation options.2

Why use Travel Booking?

With Travel Booking, eligible customers will have access to the following benefits: 

  • Unique travel features such as Price Predictions and Best Price Guarantee** 
  • Get 10% back in Travel Credits on all hotel bookings for eligible CommBank Yello customers3 
  • The option to pay all or part of your booking with your eligible CommBank credit card, debit card, StepPay card, Travel Money Card,4 CommBank Awards points or Travel Credits 
  • 24x7 Travel Booking Australia-based call and web chat support. 

Best Price Guarantee and more

Recent research from Hopper5 shows that price is by far the largest driver (72%) in determining where Australian travelers decide to book. And 13% want a wide selection of destinations to choose from. Most Australian travelers (65%) say they would value a best price guarantee above all other rewards, followed by free price predictions (33%). 

Here are some unique features that you can access via Travel Booking**: 

  • Price Predictions: Future price prediction and recommendations on when to book. 
  • Auto Price Drop: You may get up to $50 in Travel Credits if your booked flight drops in price within 10 days of the best time to book which was recommended on the Travel Booking website. 
  • Best Price Guarantee: If you find the exact flight itinerary cheaper elsewhere and let the Travel Booking Customer Support team know within 24 hours of your booking confirmation, you may receive the difference in amounts in Travel Credits. 
  • Price Watch: If you aren’t quite ready to book, choose for your flight to be monitored 24/7 and get notified when a deal is detected. 

Learn more about these features. 

Exclusive 10% back in Travel Credits on hotel bookings

If you’re a CommBank Yello Homeowner or CommBank Yello Everyday Plus customer, you receive an exclusive 10% back in Travel Credits on hotel bookings made via the Travel Booking website.3

Flexibility to pay 

When you book through Travel Booking, you have the option to pay all or part of your travel booking with your eligible CommBank credit card, debit card, StepPay card, Travel Money Card4, CommBank Awards points or Travel Credits. 

24x7 chat support

If you need support you can get instant help through the Travel Booking live chat agent available 24x7. You can also call Travel Booking on (+61) 1300 851 809 8am-8pm, Monday to Friday (Sydney/Melbourne time).  

How can I access Travel Booking?

If you are over the age of 18 and have an active retail or business debit card, credit card, StepPay card, or a Travel Money Card, you can book flights and hotels using Travel Booking.  

Simply log on to the latest version of the CommBank app (version 5.11 or later) to access Travel Booking. Once you have logged in, search for ‘Travel Booking’ in the search bar. 

Ready to plan your next adventure? Visit the Travel Booking page to get started.