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5 benefits of using CommBank’s new Travel Booking service

1 September 2024

Planning a trip can be a daunting task but Travel Booking  provided by Hopper, can make it so much easier. Accessible via the CommBank app, you can take your travel plans and turn them into reality for the best price possible, whether you’re planning adventure travel or a relaxing getaway. But first… What exactly is Travel Booking and how does it work? 

What is Travel Booking? 

To help you dream and plan your travel, while making your money go further, CommBank introduced access to Travel Booking provided by Hopper, via the CommBank app.

Travel Booking is a CommBank digital experience that supports more than 6 million eligible customers to search, book and pay for flights and hotels from thousands of airlines and accommodation options.1  

Here are five compelling reasons why you should consider using Travel Booking for your next adventure. 

1. Seamless accessibility with the CommBank app

One of the most standout features of Travel Booking is its seamless accessibility with the CommBank app. You can easily access the Travel Booking website via the CommBank app (version 5.11 or later) and manage your trips from there. All you need for access is an active CommBank retail or business debit card, credit card, StepPay card, or a Travel Money Card2 – and to be over 18 years of age. If you meet these basic requirements, you’re eligible to book flights and hotels using Travel Booking. There’s no need to juggle multiple apps or websites, making the planning process smoother and more efficient. And simplicity is a 2024 travel trend we should all get behind. 

2. Access exclusive benefits

When you use Travel Booking, you gain access to exclusive benefits. These include:

  • Getting 10% back in Travel Credit offer for CommBank Yello Homeowner and CommBank Everyday Plus customers on hotel bookings made via the Travel Booking website3  
  • Access to 2,000 flight and accommodation options. From off-the-beaten-track destinations to luxury travel – we’ve got you covered  
  • Competitive pricing backed by Price Prediction, Auto Price Drop, Best Price Guarantee and Price Watch for flight bookings4 
  • Access to 24x7 Travel Booking Web Chat support and Australia-based Customer Support agents from 8am-8pm, Monday to Friday (Sydney/Melbourne time). 

All these perks can add up to a more affordable trip that’s easier and more efficient to manage. 

3. Enjoy smarter travel booking with AI

Travel Booking utilises cutting-edge AI technology provided by Hopper in the form of the Price Prediction Tool, to help predict the best times for you to book your flights. 

Price Prediction Tool

This feature could help you save by advising when prices are more likely to drop or rise. Instead of endlessly searching for deals, you can use these smart predictions to book at just the right moment, helping you get the best value for your money. And if you’re not quite ready to book yet or just on the hunt for last minute travel deals? Not a problem. You can choose for your flight to be monitored 24/7 and we’ll let you know when a deal is detected.

4. Get a wider range of choices

Travel Booking grants you access to thousands of airlines and hotels worldwide. So, there’s something to suit every kind of traveller’s taste. Whether you’re in search of a cultural immersion trip or an eco-friendly destination for the whole family, you’ll find options that fit your preferences. All this variety means you can customise your travel experience and plan your perfect trip – with the confidence that you’re booking through a trusted platform. 

5. A more valuable travel experience

Beyond reserving flights and hotels, Travel Booking helps enhance the value of your overall travel experience by: 

  • Consolidating your travel plans in one place via the CommBank app. From tools and calculators that can help you budget and save for the trip of your dreams, access to Travel Booking to find the best flights and hotels, plus monitor the finances that will fund your travel – you'll find it all in the CommBank app 
  • Giving you our Best Price Guarantee. If you find an exact flight itinerary elsewhere for cheaper and let the Travel Booking Customer Support Team know within 24 hours of your booking confirmation, you’ll receive Travel Credits for the difference in amounts, if verified. 

Ready to plan your dream holiday?

With these five benefits – seamless accessibility, exclusive benefits, Price Prediction Tool, a wide range of choices, and an enhanced overall travel experience –Travel Booking is set to become an essential tool for our customers. Whether you’re planning a short jaunt or a long-haul adventure, Travel Booking can help you do so with ease, confidence and value.  

So, what are you waiting for? Visit the Travel Booking website and start planning your dream holiday today. 

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Things you should know

  • 1 Travel Booking can be accessed via the CommBank app by searching Travel Booking in the search bar, or by visiting commbank.com.au/travelbooking. It is available to all CommBank app and NetBank users 18 years or older with an eligible active retail or business debit or credit card, Travel Money Card or StepPay card. 

    Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers.  

    CommBank will receive a portion of the revenue generated from the Travel Booking platform. 

    2 Eligible cards comprise of active CommBank retail or business credit and debit cards, StepPay card or Travel Money Card. 

    3 Offer: 10% back in Travel Credits applies to eligible CommBank Yello Homeowner and CommBank Yello Everyday Plus customers who use their eligible CommBank credit card, debit card, StepPay card or Travel Money Card on a hotel booking via the Travel Booking website. Offer can be withdrawn at any time without notice. 10% back in Travel Credits applies to the booking amount you pay for excluding any Awards points or Travel Credits redeemed. Travel Credits will be applied to your Travel Booking Wallet within 5-7 business days of your booking and has a 2 year expiry from the booking transaction date. Expiry dates can be viewed in your Wallet & Offers page of the Travel Booking website. When redeeming Travel Credits, the entire value of your Travel Credit Wallet will be applied to pay for all or a portion of the booking amount in a single transaction. If the booking amount is less than the total value of your Travel Credits, the remaining balance will remain in your wallet for future use. Travel Credits are not transferable or exchangeable for cash. If you cancel or the supplier cancels the hotel booking for any reason, the 10% back in Travel Credits will be forfeited. In the event that you no longer have at least one CommBank debit card, credit card, StepPay card or Travel Money Card account, you will forfeit all your Travel Credits. For full terms and conditions go to travelbooking.hopper.com/terms. For more information about the CommBank Yello program, visit commbank.com.au/commbankyello. Eligible cards comprise of active CommBank retail or business credit and debit cards, StepPay card or Travel Money Card 

    4 For full terms and conditions on the features provided by Hopper, visit travelbooking.hopper.com/terms.

    All travel products and offers from Travel Bookings are subject to availability and can only be booked by eligible CommBank cardholders.