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Banking / Everyday Account Smart Access / Rates & fees

Monthly account fees

You’ll be charged a monthly account fee if you don’t meet the conditions required to have it waived. The fee will depend on which product you have.

Account type
Monthly account fee
Conditions
Everyday Smart Access Account
$4.00 or
$0 if conditions are met1
The fee will be waived if:
  • You're under 30 years of age, or
  • You deposit at least $2,000 per month (excludes Bank initiated transactions), or
  • You meet other criteria1
Complete Access Account
(Complete Access accounts are no longer available for sale)
$6.00 or
$0 if conditions are met1
The fee will be waived if:
  • You're under 30 years of age, or
  • You deposit at least $2,000 per month (excludes Bank initiated transactions), or
  • You meet other criteria1
Pensioner Security Account
(Available to customers who are at least 55 years old or receiving an eligible pension)
No monthly fees apply
Streamline Basic
(Available to customers who hold an Australian Seniors Health, Pensioner Concession or Health Care card)
No monthly fees apply

For more information about monthly account fees, please refer to the terms and conditions of our Transaction, Savings and Investment Accounts (PDF).

Withdrawal fees

Description
Fee
Assisted withdrawals in a branch, agency or through telephone banking.
$3
Cheques written by you and negotiated through the clearing system (excluding those cashed over-the-counter at a CommBank branch).
$3

  • Non-CommBank ATM fees

    ATM owners may charge a fee, which will be disclosed at the time of the transaction. If you proceed with the transaction, the ATM owner’s fee will be debited to your account (in addition to the withdrawal amount, if applicable).  You should check the ATM owner’s fees that apply carefully before completing transactions at non-CommBank ATMs in Australia.

International ATMs and transaction fees

Description
Fee
Access to networks overseas:
  • ASB Bank ATMs in New Zealand
  • CommBank ATMs outside Australia
The fee is debited to your account when you make the withdrawal.
AUD$2.00 each
Access to networks overseas:
  • Any other cash withdrawal overseas.
AUD$5.00 plus 3.5% of the transaction value
International transaction fee:
  • Maestro (EFTPOS) purchase or Debit Mastercard purchase that involves currency conversion.
3.5% of the transaction value
International transaction fee:
  • Maestro (EFTPOS) purchase or Debit Mastercard purchase in Australian dollars at an overseas merchant.       
3.5% of the transaction value

  • Dishonour of cheques & direct debit

    Cheques/Direct debit can be dishonoured (not paid) because there are insufficient cleared funds in the account to cover the amount of the cheque/direct debit being processed.

    • $5.00 for each cheque/direct debit

  • Dishonour of unpaid scheduled payments

    A dishonour fee applies if there are insufficient available funds to make the scheduled payment. We will attempt to make the scheduled payment over 5 days2, following which, if there is still insufficient funds, a dishonour fee will be applied.

    • $5.00 following 5 unsuccessful attempts

  • Overdrawing rates & fees

    An overdraw fee applies to certain accounts3 when on a given day, certain payments go through which exceed the then available funds in your account or any agreed overdraft limit. 

    • $15.004

    Additional interest applies for each day your account remains overdrawn.

    • 14.90% p.a.

  • Interest rates

    Take a look at the interest rates on our transaction, savings and investment accounts.

    Check the terms and conditions of our transaction, Savings and investment Accounts.

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Things you should know

  • 1 Monthly account fee waived for accounts with at least $2,000 deposited each calendar month (excludes Bank initiated transactions). A monthly account fee waiver will also apply if you’re under 30 years of age. You may also be eligible for a different monthly account fee exemption if you have an aged, disability or war veterans’ pension deposited in your account, have a balance of $50,000 or more in eligible contributing accounts, are reliant on over the counter services because of a disability or have an eligible home loan.

    2 Attempts will generally be on consecutive business days. For NetBank scheduled payments, we will aim to make the first attempt on the day your scheduled payment is due, and another 4 attempts on subsequent business days.

    3 Does not apply for Streamline Basic.

    4 You can only incur one overdraw fee per account per day, regardless of the number of overdrawing transactions or payments that go through in that day. The fee is usually charged the next business day.

    The target market for these products will be found within the product’s Target Market Determination, available here.