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Banking / Direct debits

Our partnership

  • We’ve been proud partners of Australia Post for 110 years, recently extending our partnership until 2032, giving you access to the widest range of options in the country. You can conveniently access over 3,400 Bank@Post Australia Post Offices. 

    Find your closest Bank@Post Post Office

How it works

  • You can easily, safely and securely complete your personal and business banking transactions at Bank@Post post offices, such as withdrawals, deposits and cash exchanges, including passbooks during normal business hours.

    CommBank customers can also use Australia Post’s ‘Cash Exchange’ service of up to $1,000 at participating post offices (a flat fee applies).

    Download Bank@Post information flyer

Banking for personal customers

  • CommBank cards and Passbooks

    • Deposit up to $8,000 per transaction (cash and coin)
    • Withdraw up to $2,0002 a day with your card, or over a 7–day period with your Passbook

    Cheque deposits

    • Allow up to 7 working days for cheque deposits to be cleared

    Credit cards

    • Repayments up to $8,000 per transaction
    • Cash advances up to $2,000 a day2.

Banking for business customers

  • Cheque deposits

    • Allow up to 7 working days for cheque deposits to be cleared

    CommBank Business cards

    • Withdraw up to $2,000 a day2

    Deposit Only cards or Barcoded Deposit Slips:

    • Deposit up to $8,000 per transaction (cash and coin)
    • Deposits made using a barcoded deposit slip are available the next business day.

Protecting your personal information

  • We take our responsibility to protect your privacy and security seriously, and have a range of security capabilities to keep your information safe. Australia Post staff are also trained to adhere to strict security and cash management practices.

    We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.

We can help

Things you should know

  • 1 Bank@Post is an agency service provided by Australia Post on behalf of over 80 financial institutions. Bank@Post is available at participating Post Offices. Services available are cash withdrawals, deposits and balance inquiries. Consult your financial institution for terms and conditions of the Bank@Post service. Limits apply

    2 For primary linked accounts

    3 Loose coin accepted up to $20 otherwise coin must be in coin bags by denominations

    As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this information, consider its appropriateness to your circumstances. Bank account terms and conditions are available from commbank.com.au or from any branch of the Bank.  If you have a complaint, the Commonwealth Bank’s dispute resolution service can be accessed on 13 2221. 
    Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.