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CommBank service updates

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Sunday 24 November 2024

CommBank Yello, international money transfers, debit card, travel money card accounts and some card settings may be affected between 1:00am - 6:00am AEDT Sunday 24 November 2024.

Cardless Cash will not be available from 1:20am AEDT but you can use QR Cardless.

Monday 25 November 2024

The Complaints & Compliments portal and 'Your complaints', on the CommBank app will be unavailable between 8:00pm AEDT and midnight on Monday 25th November 2024.

We are sorry for the inconvenience. Thanks for being patient with us.

Public holiday service availability

On public holidays, some of our branches and contact centres may be closed or have limited operating hours .

You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.

Can we save you a call or visit to a branch?

Ceba can instantly help with day-to-day banking enquiries. Ceba can help lodge a dispute, lock a lost card or connect you to a specialist by phone or messaging.

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CommBank service updates

Planned maintenance

Public holiday service availability

Can we save you a call or visit to a branch?

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