BPOINT online payments

  • Wednesday 12 February 2025

    We are aware that one of our suppliers is having technical issues which may be having an intermittent impact on some customers' ability to use our online payments solution BPOINT. As a result some customers may be unable to process online payments via BPOINT. We are working with the supplier to resolve this issue as a matter of priority.

    Update as of 3:30 pm AEDT

    We are continuing to investigate the matter and are working closely with our supplier to resolve the issue. All our other services remain available. We thank you for your patience

     

     

Temporarily closed branches

Unfortunately, we've had to temporarily close some of our branches due to the current flooding in North and Far North Queensland. 

Updated: 11/2/25, 8pm

Branch name
Branch address
Comment
Ingham Branch
Cnr Lannercost St & Townsville Rd
Ingham QLD 4850
Branch open Wednesday 12 to Friday 14 February from 9:30am to 3:00pm, ATM open 24/7.


We have activated Emergency Assistance for flood affected areas in Far North Queensland

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