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Planned maintenance

  • Ceba and Messaging will be undergoing maintenance between 11.00 pm Wednesday 28 January and 2:00 am AEDT Thursday 29 January.

    The platform may not function as usual, and you may see unexpected errors during this time if you message us. Where possible, message us before or after the scheduled maintenance period.

    Thank you for being patient during the maintenance period.

    If you want to report your lost/stolen card or believe you have been the victim of a fraud or scam during this time, please call us on 13 2221.

Branch updates

To help support customers impacted by the bushfires in Victoria, some of our branches are opening with extended hours:

Mobile Branches: 
- Yea - pop-up service centre, 3 Hood Street, Yea
   (Paddock behind Hood St Police Station. Access via the back car park of FoodWorks)

16 January 2026 until further notice, including Saturdays and Sundays
9:30am to 4pm

- Alexandra - Mobile service hub at Alexandra Shire Hall, 55 Grant Street, Alexandra

16 January 2026 until further notice
9:30am to 4pm

ATM available 24/7 at Recreational Reserve, Vickery Street, Alexandra

Public holiday service availability

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