Help & support
For more than 100 years, CommBank employees have been committed to supporting our communities. Volunteering our time and skills to community organisations provides hands-on help where it is needed most, and offers valuable opportunities for two-way learning and connection.
CommBank provides volunteering support for community organisations who contribute to the following areas:
Whether as individuals or teams, CommBank employees provide extra sets of hands to help community organisations in their important work. We help prepare meals through OzHarvest’s ‘Cooking for a Cause’ and ‘Share the Meal’ programs, we participate in bushland regeneration work with Conservation Volunteers Australia, we sort donations and fulfil charity orders for Thread Together, we stock shelves and pack food orders for Foodbank, and we support many other community organisations by participating in their hands-on work.
Mentoring provides a diverse range of opportunities to support individuals within the community sector through ongoing mentor-mentee relationships. We work closely with the Australian Business and Community Network, Australian Indigenous Education Foundation and Australian Indigenous Mentoring Experience to provide mentoring support for students through a range of opportunities from primary school literacy programs, STEM exposure and helping students with career choices.
Over 170 CBA employees have participated in skilled secondments with the Jawun Indigenous Secondment Program since our partnership began in 2011, supporting Indigenous leadership to deliver their own strategies and vision. The Jawun program creates real change and improves lives within Indigenous communities, and is proud to support our ongoing participation in this exceptional program.
CommBank employees also support Indigenous communities through direct skilled secondments with organisations such as the Aboriginal Carbon Fund, Lirrwi Tourism and Reconciliation Australia.
As one of Australia’s largest not-for-profit disability service organisations, Northcott works with customers to realise their potential. A group of 20 CommBank employees from our customer experience team spent a day at Northcott to look at data and analytical challenges in the organisation. Teams worked on issues in reporting for the help desk, rostering, sales and claims, and building on sales.
This effort helped Northcott to fix reports that had not run for a year and update financial models. The organisation identified potential savings of $300,000 a year from these improvements.
