Help & support
Building a brighter future for all
Learn more about how we create value
“Our customer‑focused strategy and resilient balance sheet enables us to be there for our customers and the nation when most needed.”
Paul O’Malley Matt Comyn
Chair Chief Executive Officer
Effective risk management is about understanding different perspectives and using appropriate judgement, to make risk decisions that deliver better outcomes for customers and the community.
Effective corporate governance is key to the Bank’s ability to deliver on our purpose and strategy.
Our strategy to build tomorrow’s bank today for our customers is centred on improving customers’ experience and solving their unmet needs.
Supporting our customers and the nation to help build a brighter, more sustainable future, together.
Read more about how we are supporting customers and the nation
Reimagining what it means to be a bank and building trusted relationships to create more value for our customers.
Read more about how we provide the best digital experiences for our customers
Keeping the Bank strong, safe and resilient, and making it easier for our people to deliver value for customers.
Read more about how we are simplifying our operations and running a strong and safe bank
Our purpose of building a brighter future for all, challenges us to consider how our business activities impact the environment, people and the broader economy.
Our approach is informed by our understanding of how environmental issues could impact our business and how our business activities can impact the environment.
We seek to create a brighter future for all, through the support we give to our people, customers and communities.
Read more about how we support our people, customers and communities
To provide transparency for all our stakeholders, we report on a range of customer, environmental, social and governance metrics.
Our financial results for the 2024 financial year reflect the strength of our business and the disciplined execution of our strategy.
To provide transparency for all our stakeholders, we set targets, measure and report on a range of customer, environmental, social and governance metrics.
The 2024 Annual General Meeting was held on Wednesday, 16 October 2024. Learn more.
