Help & support
Price Guarantee – You can claim the price difference if your purchase is advertised for less.
Purchase Security – We’ll repair or replace some goods if lost, stolen or damaged within the first 90 days.
Extended Warranty – Up to one year’s extra warranty on most purchases, on top of the manufacturer’s standard Australian warranty.
VIP access – A collection of special offers and premium experiences from Mastercard priceless. Indulge yourself with handpicked offers and special discounts on food, travel, shopping and entertainment, both inside Australia and around the world.
There are no extra fees or hidden costs — just added benefits.
From Guaranteed Price Cover, to a year’s extra warranty with most purchases1.
Continue to use in-store, online and to withdraw local currency at millions of locations, everywhere Mastercard is accepted.
Discover more ways to pay with CommBank Tap & Pay, or choose from a range of compatible digital wallets and wearables2.
No. You’ll keep the same account number and BSB, so you can continue to see all your past transactions in NetBank and the CommBank app.
Any CommBank accounts you’ve linked to your card will be automatically linked to your new Platinum Debit card when you activate it.
You’ll keep the same account number and BSB when you upgrade, so if your direct debits are attached to your account number, you don’t need to do anything
If you’ve set up direct debits simply switch them over to your new card. Our switching service can help you get started or simply contact your merchant
Always set up the direct debits using your BSB and account number. That way you won’t have to update your direct debits each time you receive a new card.
1 Eligibility conditions, policy limits, exclusions and excesses apply. View full terms and conditions for the ‘Platinum Debit Complimentary Insurances and Guaranteed Pricing Cover’.
Platinum Debit Complimentary Insurance and Guaranteed Pricing Cover (“the Cover”) is issued and administered by Cover-More Insurance Services Pty Ltd (AFSL 241713, ABN 95 003 114 145) on behalf of the insurer Zurich Australian Insurance Limited (AFSL 232507, ABN 13 000 296 640) for Commonwealth Bank of Australia (‘CBA’) (ABN 48 123 123 124, AFSL 234945).
Neither the Commonwealth Bank of Australia nor any of its related corporations guarantee or are liable to pay any of the benefits provided under the Cover, nor are they authorised representatives of Zurich or Cover-More. The Commonwealth Bank arranges the Cover with Cover-More. You do not hold these insurances, which are automatically available to you, but if you meet the eligibility criteria you can receive benefits under the Cover as a third party beneficiary. In the event that you make a claim, you will be bound by the terms and conditions of the Cover. No commission or remuneration is paid to the Commonwealth Bank or its staff in relation to the Cover unless you elect to upgrade your benefits under the insurance Cover.
2 Samsung Pay and Google Pay are free to download however your mobile network provider may charge you for accessing data on your phone.
The target market for this product will be found within the product’s Target Market Determination, available here.
Google Pay is currently available for Android running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support. Full terms and conditions available on the Google Pay app. Google Pay is a trademark of Google LLC.
Samsung Pay is available on Samsung Galaxy S6 and above, Note5, Note8, A5, A7, J5 Pro and J7 Pro phones and Samsung Gear S2 and above and Sport wearables. Full terms and conditions available on the Samsung Pay app. Samsung Pay is a trademark of Samsung Inc.
Apple, the Apple logo, Apple Pay, Apple Watch, MacBook Pro, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
The advice on this website has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please read our Financial Services Guide (PDF). Full terms and conditions for the transaction and savings accounts (PDF) mentioned are available here or from any CommBank branch. Full terms and conditions for Electronic Banking are available here.
Mastercard, priceless, the Mastercard brand mark and Tap & Go are registered trademarks of Mastercard International Incorporated.
