Help & support
Life insurance may protect you and your loved ones financially in the event that you pass away or become terminally ill. It can help cover expenses such as mortgage repayments, debt and daily living expenses.
Total and Permanent Disability (TPD) cover
Cover in the event you’re unable to work due to injury2 or sickness2. You must meet eligibility criteria to purchase TPD cover.
What you’re covered for:
TPD (Any Duties3) lump sum benefit of up to $750k if you:
Keep in mind, optional TPD cover is linked to the Life cover which means that a claim will reduce the Life cover amount.
View the PDS for a TPD cover case study.
Trauma cover
Cover in the event you suffer a listed trauma event4 such as cancer, heart attack or stroke.
What you're covered for:
Keep in mind, optional Trauma cover is linked to the Life cover which means that a claim will reduce the Life cover amount
View the PDS for a Trauma cover case study.
We’ve partnered with AIA Australia to bring you life insurance that supports your family in times of need.
AIA Australia is committed to helping you make healthier lifestyle choices everyday with rewards along the way.
Be rewarded for a healthier lifestyle with AIA Vitality
Take out a policy for life insurance with an annual premium over $7505 and you'll receive access to AIA Vitality – a personalised, science-backed health and wellbeing program that incentivises you to move more, eat well and complete regular health checks.
Life Insurance provided by AIA Australia is available to CommBank customers with NetBank, who permanently reside in Australia and are:
Policyholders can access their policy details in NetBank and the CommBank app.
Not a customer? Set up an account.
There are some occupational exclusions which won’t cover you if death, injury or sickness is a result of carrying out the duties of certain hazardous occupations. Other exclusions include criminal activity, war/riots, suicide or self-inflicted injury.
For more information on occupational exclusions, other exclusions, specific meanings and how they apply to you, please refer to the Product Disclosure Statement (PDS)
Finding the right level of life insurance cover is different for everyone and depends on your circumstances. Things to consider when deciding how much cover you need may include; your life stage, whether you look after other people, if you have any debt, and the ongoing needs of your family and loved ones.
These are five questions to ask yourself before taking out life insurance cover.
For full terms, conditions, limits, definitions, exclusions and benefits please refer to the Product Disclosure Statement (PDS)
If you’re a member of an Australian superannuation fund you may already have some life insurance cover.
However, typically default life insurance cover within a superannuation plan only provides some of the life insurance you may actually need. It's important to find out what type of insurance you already have by either asking your superannuation fund or your employer. Then you'll know where you stand, and whether you need extra cover.
Depending on the product, your premium may be determined by your type and level of cover, benefit indexation if chosen, health history, age, gender, smoking status and any discounts you may receive.
If you select the optional TPD cover, your premium will also depend on your employment situation and occupation.
You may also be required to take out a level of cover sufficient to meet the minimum premium. The premium amount also includes government charges such as stamp duty and taxes.
It is easy to apply online via NetBank or the CommBank app with no medicals or blood tests required and you’re covered as soon as your application is accepted.
Call AIA Australia on 1800 491 588 between 9am-5pm, Mon-Fri (Sydney/Melbourne time) for any questions, including claim enquiries.
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1 5% Partner discount if you and your partner are both living in the same household and both hold a Life Insurance provided by AIA Australia policy or an Income Protection provided by AIA Australia policy. 5% Life Insurance and Income Protection discount if you hold both a Life Insurance provided by AIA Australia policy and an Income Protection provided by AIA Australia policy. Refer to the PDS for further information about discounts.
2 Accident, Sickness and Injury have specific meanings set out in the Product Disclosure Statement (PDS).
3 Any Duties has a specific meaning set out in the PDS.
4 Trauma events have specific meanings and a benefit is only payable if you meet the precise meaning of the definition as set out in the PDS. You must read the entire PDS including the medical definitions section of that document.
5AIA Vitality is provided by AIA Australia and the information on this page is provided by AIA Australia. Eligibility for membership to the AIA Vitality program arises under, and is subject to, the AIA Vitality Terms and Conditions. Access to the AIA Vitality program as a result of holding Life Insurance or Income Protection requires your annual premium on your Policy or combined annual premium on all Life Insurance and Income Protection policies to be equal to or greater than $750 per person and does not require eligible individuals to pay any additional costs, as the cost of the program has been factored into your premium, if applicable.
6You can earn up to $260 in Active Benefits each membership year for reaching your personalised physical activity targets each week. You can also earn up to $500 in Shopping Rewards each membership year. Earn a Shopping Reward once you achieve Silver Status and for every 5,000 AIA Vitality Points you earn thereafter, up to 35,000 points each membership year. AIA Vitality partners, benefits and rewards are subject to change at any time. For the most up-to-date information and to view the AIA Vitality Terms and Conditions see aia-vitality-terms-conditions.pdf
Life Insurance provided by AIA Australia (Life Insurance) and Income Protection provided by AIA Australia (Income Protection), as described on this website, are provided and issued by AIA Australia Limited ABN 79 004 837 861, AFSL 230043 (AIA Australia) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). AIA Australia is not part of the CBA Group. CBA and its related entities do not sell, issue or guarantee the obligations or performance of AIA Australia or the products it offers and these insurance products do not represent a deposit with or liability of either CBA or any of its related bodies corporate.
This information is current as at the date of this communication and may change. This information is general in nature and has been prepared without considering your objectives, financial situation or needs. You should, before acting on this, consider the appropriateness to your circumstances and read the relevant Product Disclosure Statement (PDS) before deciding to acquire or continue to hold any of these products. You can also call AIA Australia on 1800 491 588, 9am to 5pm, Monday to Friday (Sydney time) with any questions you may have about these products. Neither CBA nor any of its related bodies corporate are authorised representatives of AIA. For more information on the financial services CBA provides, you should read Financial Services Guide and Privacy Policy. If you purchase a Life Insurance and/or Income Protection policy, CBA is paid a commission which is a percentage of your premium.
AIA Australia has adopted the Life Insurance Code of Practice, which contains minimum standards of service that customers can expect from insurers. The code can be found at https://www.aia.com.au/en/about-aia/about-us/industry-standards
AIA Australia has prepared a Target Market Determination which describes the class of consumers that comprise the target market for this product. The Target Market Determination can be sourced at www.aia.com.au/tmds.