Help & support
Planned maintenance
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There is currently no planned maintenance scheduled.
We’ve activated Emergency Assistance for customers affected by Tropical Cyclone Alfred on the East Coast of Australia.
There is currently no planned maintenance scheduled.
On public holidays, our branches and contact centres may be closed or have limited operating hours.
You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.
Ceba can instantly help with day-to-day banking enquiries. Ceba can help lodge a dispute, lock a lost card or connect you to a specialist by phone or messaging.
