Is your credit card eligible?
Not all credit cards offer included or complimentary travel insurance. If you’re looking at taking out a credit card, and international travel insurance is important to you, keep this front of mind when deciding on your card. If you already have a credit card, check with your provider whether or not it includes international travel insurance.
Some CommBank credit cards have included international travel insurance.
For eligible credit cards
To receive cover, including Overseas Medical cover#, before you leave Australia you must:
- Spend at least $500 in a single transaction on your prepaid travel costs using your eligible credit card; and
- Activate your travel insurance
You will also qualify if the $500 worth of prepaid travel costs is redeemed using CommBank Awards points. You will need to provide a copy of the letter/statement/email confirming the redemption.
For World Debit MastercardTM
You need to activate your insurance to receive comprehensive cover.
Overseas Medical cover, which includes overseas emergency medical assistance and hospital expenses and personal liability cover is automatically included.
Is it the right type of coverage for you?
Every insurer offers different level of coverage for different things. Just as you would when looking to take out any other insurance policy, check what you would – and would not – be covered for with the credit card’s included international travel insurance. Key things worth knowing include:
- Who is covered?
- What are the cover limits?
- What are the excesses?
- Are there any exclusions?
- Are you covered for any pre-existing medical conditions?
If there are some specifics you want to be covered for – to cover emergency rescue caused by extreme weather conditions during a skiing trip, for example – with the international travel insurance available with some CommBank credit cards you can add them in for a cost and effectively top up your insurance policy.
Does the included international travel insurance need to be activated?
Every policy is different, but it’s likely you’ll need to activate the travel insurance on your credit card before you travel.
With CommBank, you can easily activate your credit card’s included international travel insurance in NetBank or through the CommBank app^. We’ll then provide you with a unique policy number and Certificate of Insurance and comprehensive coverage – including for cancellation fees and lost deposits.
CommBank emergency details
- Lock, Block, Limit your CommBank credit card or lock your Travel Money Card for added security
- Cancel and order replacement CommBank cards in NetBank or the CommBank app
- Call us 24/7 on +61 2 9999 3283 to report lost or stolen CommBank cards
For 24 hour travel insurance emergency assistance, call Cover-More in Australia direct and toll free on +61 2 8907 5641. You can also call from:
- Canada on 1844 345 1662
- New Zealand on 0800 632 031
- UK on 0808 234 3737
- USA on 1844 345 1662
Charges apply if calling from a pay phone or a mobile phone.