At a glance

  • What you’ll get

    • No interest
    • No annual or monthly account fees
    • Borrow from $1,000 to $30,000
    • 1-5 year loan terms
  • Trade-offs

    • Single-use loan, no revolving limits or redraw available
    • Loan-term extensions not available*
    • Only available to existing CBA customers, online at participating merchants

How it works

  • To continue supporting CommBank customers transition to renewable energy, CommBank has teamed up with UPowr to launch InstalPay. UPowr allows customers to buy and install renewable energy products online, such as solar panels and batteries.

    UPowr makes buying solar and battery easy, managing the process from start to end, including your rebates, as well as offering reputable products and installers accredited with Solar Accreditation Australia.

    CommBank customers can select InstalPay at UPowr’s checkout to apply for an interest-free loan to finance the purchase.

    Let CommBank’s InstalPay help you make the switch to renewable energy today. Simply:
     

    1. Request a quote from UPowr below. Answer a few simple questions and you’re done. You’ll receive an email from UPowr once your quote is ready.
    2. Review your quote from UPowr online and proceed to order.
    3. Select InstalPay as your payment method at checkout. You’ll then be directed to the InstalPay application.
    4. Apply in minutes. You must have access to NetBank or the CommBank app as well as an eligible CommBank transaction account.
    5. If you’re approved and your contract is accepted, UPowr will keep you updated on the progress of your order and installation.
    6. Once your goods are installed, CommBank will pay UPowr on your behalf.
    7. You’ll then repay the loan amount in equal monthly instalments over the loan term you’ve selected. 

    Get a quote

  • UPowr is a New Energy Tech Approved Seller and a certified Tesla Powerwall Installer. UPowr is currently providing services in NSW (excluding ACT), VIC, South East QLD and metropolitan Adelaide. To find out more about UPowr, visit upowr.com.

Features & benefits

    • Spread the cost of your purchase over time and pay no interest and no annual or monthly fees
    • Choose a loan term that suits your lifestyle
    • Know when you’ll pay off your loan with fixed repayments
    • Apply online in minutes at the time of purchase

Fees & charges    

Type
Amount
When payable
Late payment fee
$20
A late payment fee applies for a missed repayment.

FAQs

InstalPay is available to existing CommBank customers who meet our eligibility criteria and who satisfy credit assessments. To apply, you’ll need access to NetBank or the CommBank app and you must have an eligible CommBank transaction account.

You must have a linked CommBank transaction account for repayments. Eligible CommBank transaction accounts include:

  • Cash Investment Account
  • Cash Management Call Account
  • Complete Access
  • Everyday Offset
  • Pensioners Security Account
  • Private Banking Account
  • Smart Access
  • Streamline Basic Account

If you’re not an existing CommBank customer and you’d like to apply for InstalPay, simply visit your nearest branch to get set up. Applications for InstalPay are subject to credit approval. 

CommBank is remunerated for InstalPay via a merchant service fee, a transaction fee that each merchant pays CommBank when a customer makes a purchase using InstalPay. Under our agreement with merchants, merchants are not able to pass this fee on to customers. This means CommBank can offer InstalPay to customers with no interest and no upfront or monthly account fees.

There are late fees if you don’t repay on time, and standard fees apply to your linked repayment account.

Your monthly repayment is simply the loan amount divided by the loan term. You pay no interest and no monthly or annual fees. For example: If you borrow $10,000 over a two-year loan term, your monthly repayment is $10,000 divided by 24 months = $416.67 (rounded up). It’s that simple.

Yes, you can make extra repayments or pay out your loan early without charge or penalty anytime via NetBank or the CommBank. Extra repayments aren’t available for redraw and will reduce your monthly repayment obligation for future payments. 

You can always resume your application for InstalPay via NetBank under ‘My applications’. Otherwise, you can return to the merchant checkout, select InstalPay and start the application again. 

If approved, we’ll pay the merchant directly the amount of your purchase and then debit your InstalPay loan account. You’ll then pay us what you owe in monthly instalments over the agreed term. 

We’ll let you know on the spot. At this point you’ll be redirected back to the merchant checkout page, where you can select another payment option if you wish to proceed with your purchase. 

If you have any questions or concerns regarding the goods and services you buy using InstalPay, you’ll need to contact the merchant directly. Using InstalPay to pay for your purchase won’t affect any rights you may have under applicable consumer protection laws. If you have concerns related to your InstalPay application or loan account, contact us

Things you should know

  • * Loan term extensions are not available. A longer term means your repayments will be smaller. And there's no charge for making extra repayments or paying out early.

    InstalPay has a maximum loan term of five years. If you’re looking for an option with a longer term, explore our Loans for energy-efficient purchases guide. If you have a home loan with us, you may be eligible for a CommBank Green Loan attached to your existing home loan, which has a 10-year term.

    InstalPay is only available online. You’ll receive your documents digitally, including Contract Schedule and InstalPay Terms and Conditions and all communications in relation to the product will be delivered via Email, NetBank or the CommBank app.

    Applications are subject to the Bank’s lending criteria and credit approval. View the InstalPay Terms and Conditions. Full terms and conditions will be included in our loan offer. Fees and charges may apply.

    The information on this website has been prepared without considering your objectives, financial situation or needs. You should, before acting on the advice, consider its appropriateness to your circumstances.

    The target market for these products will be found within the product’s Target Market Determination, available here.