Help & support
The establishment of the Beijing Representative Office in 1994 provided a liaison point for the Commonwealth Bank to build valuable relationships with government bodies, financial institutions and corporations in China. Since then, the bank has opened its first corporate and institutional branch in Shanghai’s Pudong District in 2010. In 2013, the bank opened its second corporate and institutional branch in Beijing.
Keep in mind, the Shanghai and Beijing offices aren't retail branches and don't provide over-the-counter banking facilities. If you'd like to speak with someone regarding any card or account enquiries call us anytime on +61 2 9999 3283 (call charges may apply).
Shanghai Branch
Level 43-031, Hang Seng Bank Tower, 1000 Lujiazui Ring Road, Pudong, Shanghai
Phone: +86 21 6123 8900
Beijing Branch
Level 46, China World Tower A, No. 1 Jianguomenwai Ave., Beijing 100004 Phone: +8610 5680 3000
The Hong Kong branch, established in 1986, offers a comprehensive range of financial services to multinationals from Australia and New Zealand with a presence in Asia. In addition, the branch provides solutions to Asian institutional clients who'd like to expand into Australia and New Zealand as well as private banking services to local and expatriate professionals.
Keep in mind, this office isn't a retail branch and doesn't provide over-the-counter banking facilities. If you'd like to speak with someone regarding any card or account enquiries call us anytime on 800962988 (toll free from Hong Kong landlines, call charges may apply on mobiles).
Hong Kong branch
Suite 1401, One Exchange Square, 8 Connaught Place, Central, Hong Kong Phone: +852 2844 7500
Disclosure Statements (Issued by Commonwealth Bank of Australia, Hong Kong Branch, Incorporated in Australia with Limited Liability)
Important Information
Privacy / Data Protection matters
PT Bank Commonwealth was a subsidiary of the Commonwealth Bank of Australia (“CBA”) and has been in operation for almost 15 years. In May 2024, PT Bank OCBC NISP Tbk ("OCBC Indonesia") acquired 100% ownership of all shares of PT Bank Commonwealth.
OCBC Indonesia is one of the largest banks in Indonesia in terms of assets and has received a AAA(idn) / Stable credit rating from Fitch Ratings Indonesia.
Under its new ownership with OCBC Indonesia, PT Bank Commonwealth will continue to offer its local customers savings and current accounts, term deposits, mutual funds, loans, foreign exchange, and is well represented in the popular tourist destination of Bali. PT Bank Commonwealth continues to operate under trademarks licensed by CBA and CBA’s Australian customers continue to benefit from lower ATM fees (refer to ‘International fees and charges’) for Debit Card withdrawals from local PT Bank Commonwealth ATMs across Indonesia.
Commonwealth Bank Indonesia
The Tokyo branch of the Commonwealth Bank was established in 1986.
Tokyo Branch
13F, Muromachi Furukawa Mitsui Bldg 2-3-1, Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022 Japan
General Enquiries: InquiryCBATokyo@cba.com.au
CBA Tokyo branch is a wholesale branch and does not offer any retail banking services to individual customers. CBA Tokyo branch is not able to assist CBA Australia retail banking customers with their transactional needs including lost credit/debit/key cards, opening new accounts, Netbank queries and remittances. Please contact the customer call center (+61-2-9999-3283) for inquiries regarding personal banking accounts
Disclosure Documents
Commonwealth Bank Singapore was established in 1982 and offers a comprehensive range of financial services to multinationals from Australia and New Zealand with a presence in Asia. In addition, the office provides solutions to Asian institutional clients who'd like to expand into Australia and New Zealand as well as private banking services to local and expatriate professionals.
Keep in mind, this office isn't a retail branch and isn't able to assist CBA Australia retail banking customers with their transactional needs including lost credit/debit/key cards, opening new accounts, Netbank queries and remittances.
Singapore branch
38 Beach Road South Beach Tower #07-11 Singapore 189767 Phone : +65 63497000
Important information
General Enquiries / Account Opening / Card Related Enquiries
To speak with us at the Commonwealth Bank of Australia, or with regard to existing products, you may contact us here
Privacy / Data Protection matters
To speak to us regarding our privacy practices (including for any correction or access request), you may contact us at dpo@cba.com.au
